Chris Collins

Identified customer needs to deliver relevant product solutions and promotions and meet target budgets. Placed orders and answered customer questions in-person, through email and over phone to maximize customer service. Fostered relationships with customers to expand customer base and enhance loyalty and retention. Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.

Tracked inventory, conducted cycle counts and resolved issues to maintain accurate records. Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations. Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk. Picked and prepared daily shipments in large warehouse environment to facilitate customer order fulfillment.

Set guest and group reservations and processed check-ins and check-outs. Trained newly hired employees on front desk procedures and business operations. Balanced accounts and conducted nightly audits to keep bookkeeping current. Fielded customer complaints and rectified issues.

Sorted and delivered mail to company employees. Logged all information for each drop-off and pick-up. Engaged inventory control skills to keep careful eye on all supplies. Handled various errands for employees throughout the company.