Chris Brock

Spearheaded event marketing (events of a lifetime, concert series, member cruise program, off-site dinner sales events) in 23 sales centers nationally. Oversaw national marketing call centers and marketing submissions and payments. Provided program management (in-house, OPC, field marketing package sales). Directed Diamond Resorts Tournament of Champions and field marketing operations. Guided four call centers (300 employees). Led call center team in acquiring $465 million in annual sales. Ran sales, marketing submissions, national programs, and field marketing operations. Managed all marketing channels for Diamond Resorts. Supervised $50 million in yearly marketing spend. • For the first time in company history, promoted to singularly lead Global Marketing combining field marketing and corporate marketing into one position. • Led national marketing and call centers accounting for 51% of total company sales volume (over $465 million) in 2019. • Expanded call center marketing from 200 employees and $300 million in sales volume to five call centers with 300+ employees and $450 million in sales revenue. • Grew event marketing program from $355 million in sales volume in 2011 to over $460 million in 2021.