Chloe Chan

• Collaborate closely with the MSBA Alumni President to bridge the gap between past and present students • Lead the multifaceted mentorship initiatives (peer and professional) to foster meaningful relationships • Set up and run alumni and peer mentorship programs, create intake forms for potential mentors and mentees, match based on their industries and job titles of interest, collaborate with program office for alumni panels and visits

• Mentor and lead business analytics professionals in USC's MSBA program to focus efforts into effective career development and search strategies. • Foster a professional, collaborative community with a focus on the healthcare industry; provide resources, host meetups, and help create opportunities for peers entering the workforce. • Responsible for driving the vision, maximizing engagement, and developing market awareness within our team of 40 individuals.

• Developed Python modules leveraging LLMs (OpenAI API), prompt engineering, and NLP (spaCy, regex, VADER, TF-IDF, BERT, K-Means clustering) to generate attacker personas, improving effectiveness and diversity of phishing email simulations. • Increased realism of attacker personas by 20% (human evaluation) by building a RAG pipeline that matches attack scenario to relevant persona features via embedding similarity search, validated retrieval model with Recall@K, Precision@K, NDCG. • Applied software development best practices for version control, documentation, and code reviews by merging production-quality modules into Jericho’s main GitHub repository, maintaining consistency and facilitating cross-team development. • Published a technical blog on generative AI that increased external engagement by 12%, and led weekly research discussions to foster communication, collaboration, and knowledge sharing across the Research team.

• Make key contributions in building and developing QA Test Case Automation Project to improve data quality and streamline testing process • Design and develop Python scripts which read test case files from Github and writes into input table, runs SQL queries against database, writes results to output table. Automated workflow via Jenkins, data visualization through Tableau Dashboard • Work closely with Data Analytics team and mentor to define project objectives and key data drivers for various business units • Collaborate with team members by providing needed support to help drive analytical insights and maintain an exceptional employee experience, and provide leaders with data to help them make data-driven decisions • Carefully handle sensitive data to ensure necessary confidentiality Nutanix is a global leader in cloud software, offering organizations a single platform for running apps and data across clouds. Building on its legacy as the pioneer of hyperconverged infrastructure, Nutanix is trusted by companies worldwide to power hybrid multicloud environments consistently, simply, and cost-effectively. We ensure cost-effective business continuity through unified management, one-click operations, and AI-driven automation.

• Oversee and manage ISN's Instagram and social media analytics, curate engaging content to enhance the club's online presence. • Write and distribute weekly Newsletters, effectively communicating club updates and initiatives; track open and click rates, subscriber rates, etc. • Attend weekly ISN exec. board meetings, ensuring active participation and contribution. • Proactively promote ISN to fellow students, cultivating interest and fostering a sense of community to expand membership. Official club for the Information Systems and Analytics department geared towards undergraduate Information Systems majors and minors; hosts recruiting sessions and workshops with consulting & technology firms in Bay Area, skills workshops, alumni engagements, and opportunities intersecting business and technology.

• Conduct data research and analysis on SCU alumni by utilizing CLARA database and running queries on LiveAlumni platform • Donor and alumni correspondence • Support Director, Corporate and External Relations and School of Engineering events • Perform word processing/data input tasks using standard office software

• Develops and executes annual communication plan to relevant chapter stakeholders including Newsletters and Social Media activities (Facebook, Instagram) • Responsible for stewarding chapter seniors & current chapter alumni • Supports chapter leadership team through the deployment of marketing and publicity resources in support of chapter goals • Responsible for overall chapter communication to outside constituents to build and maintain developed relationships Kesem is a national 501 nonprofit organization that supports children who are affected by a parent's cancer.

• Design, format, and maintain company’s websites by using Webflow software to implement CSS functions such as DIV blocks, grids and charts, and embedded video media. • Utilize SEO audit techniques and keywords through Google Analytics in order to improve websites’ visibility, ranking, and performance. Monitor site traffic and create reports to present to leadership. • Influencer platform research project. • Aid with marketing goals by utilizing AI to compose informative blog posts. The Ohzone is a B2B fashion technology company democratizing virtual fashion with turn-key 3DREAL™ digitization services and instant virtual showrooms. Their technology makes digital fashion highly-accessible to small and medium businesses for B2B and B2C sales.

• Community-based, service organization dedicated to applying activism to address social issues in campus community. SCCAP promotes social awareness, leadership for social justice, and compassion. Member of Committee for Feminists for Justice. • Plans and organizes educational campus-wide events, coordinates with 30+ other on-campus organizations, participates in tabling for SCCAP to help promote events, designs flyers and posters

• Recognizes students who have demonstrated outstanding academic achievement and community service • I tutored students, donated to charity, and volunteered at various events.

Graduated Magna Cum Laude in 3 years