Chloe Chan

1. Managing client's expectations and closely work with the internal team. 2. Conducting SEO audits and follow the projects to make them moving forward. 3. Perform keyword research and on-page optimizations. 4. Drive bloggers outreach and handle link-building projects. 5. Work with copywriters and define content marketing roadmaps.

1. Managed the company's social media accounts with an average growth of 90% in followers across all platforms during operations. 2. Keep track of website traffic and conversion and develop customers. 3. Use FB and Linkedin accounts as the main marketing channel to enrich product information, user experience, etc. Update the information on the homepage, and join various groups of potential users to publish product information and direct traffic. 4. Analyze operational data via Google analysis, GSC, Google Ads, etc., conduct data analysis on the official website and other social media platforms, improve operational strategies, improve fan interaction rates, and increase natural traffic by more than 50%. 5. Worked with a team of marketing professionals to create advertising campaigns and adjust marketing strategies based on the month's data.

1. Create multimedia content on social media platforms, such as via Facebook/IG/Twitter/Youtube/Linkedin and other social operating platform operating accounts, responsible for the company's app promotion, and improving conversion rate. 2. Develop marketing content channels such as videos and forums, update product information in a timely manner, and maintain customer relationships. 3. Analyzes trends and content modes of overseas social media platforms based on market research, and constantly updates promotion plans.

1. Handle cases from overseas and local customers. 2. Main responsibilities-customer service (handling consultations and complaints) and value-added services (cross-selling general insurance products such as travel insurance, credit cards, loans or mortgages).