chloe ulett

At House of Fraser my responsibilities were engaging with customers, confirming and packaging internet orders, being knowledgeable of all stock and current promotions, working out figures and targets and striving towards them, keeping the shop floor and the stock room organised and immaculate, dealing with customer complaints and queries, making and receiving phone calls, and cashing up tills.

During my time at The Co-Operative Food I became a full time member of staff in my gap year, which lead to my promotion to Cash Office Supervisor. I was responsible for the smooth operation of the Cash Office and held accountable for all till results. My other duties included overseeing and operating the checkouts, managing staff and complying with all legal requirements in regards to sales and ticket prices.

At the Colebrook Inn my main responsibilities include interacting with guests, making drinks, handling cash, food running, stocking up various products, and completing the close downs in the evening to a very high standard, making sure the pub looks immaculate ready for opening the following day.

* During my time working as an administration assistant, my responsibilities have been extremely varied. I have contributed greatly to the administration team and the organisation as a whole. * In times of high staff absence, myself and a few other individuals took on the high workload of the entire team. * Attending regular meetings and taking minutes to be circulated with a high turnaround. * Solely responsible for reporting monthly key statistics, ensuring completion of timesheets and managing staffs annual leave. * Organising and prioritising workloads and tasks within the Administration team with no supervision. * Excellent written and verbal communication skills from liaising with a wide variety of partners, clients and team members.

Activities and Societies: Work Experience at Tidbury Green Primary School

Studying Criminology for three years gave me in-depth knowledge into a huge variety of different areas involving crime. A few modules that I enjoyed the most were 'Criminal Justice', 'Criminology in the Professions', 'Policing Studies', and 'Psychology, Crime, and Criminology'. Psychology particularly stood out to me as I felt I learnt a lot about the relationship between Psychology and Criminology, and some of the areas we looked at were school shooters, serial killers, and psycho-social theories of crime, all of which were great interest to me. Activities and Societies: Volunteering, Age UK, The Lincoln Award