Chloe Thompson

I am a portrait, couple, and senior photographer with a photography business. - Communicated with clients and potential clients professionally and informed them about my services and pricing. - I use Adobe Photoshop and Adobe Lightroom to edit pictures promptly. - Updated Instagram and Facebook profiles with recent work and engaged with followers.

- Help customers find specific products, answered questions, and offered product advice. - Collected payments and provided accurate change. - Completed daily recovery tasks to keep areas clean and neat for maximum productivity. - Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices. - Engaged customers in friendly, professional dialogue to determine needs.

- Created a marketing plan based on the boutique’s target audience to successfully create an increase in engagement through social media and the online storefront. - Maintained accounts on social media platforms including, Instagram, Facebook, and TikTok. - Successfully reached 7K accounts in 90 days on Instagram: 6K being non-followers, which is an increase of 336%. - Created and sent out monthly emails to customers and came up with promotions and posts to increase sales.

- Promoted maintenance program to successfully convert 70% of guests. - Used downtime effectively to keep store clean and products stocked. - Prepared guests' treatment paperwork and accurately managed payments to keep records current. - Collaborated with team to consistently exceed sales quotas and maximize customer satisfaction. - Handled fast-paced store and telephone customer inquires to offer information and sell products.