Chloe Mo

Director of Business Development at Assureful, working with insurance brokers, marketplace partners, and global e-commerce sellers to deliver compliant, pay-as-you-sell product liability insurance. I specialise in supporting Amazon, Shopify, and multi-channel sellers, helping them manage risk, meet regulatory requirements, and scale confidently across international markets through trusted partnerships.

Office Management, ensuring smooth operations in the office of 60 (London) Procurement Management ,Suppliers management Onboarding, induction and training to new staff Admin department budget preparation, monitor office expenses, reimburse expenses Fixed assets management, office equipment inventory Recruiting and performing as team leader of a Admin team with 7 members in Europe (UK, Taiwan, Philippines, Ireland & Malta) Assisting in new office setup and accommodation setup in London and Malta Project (Mobile Device Management) implementation in the group companies over London, Malta, Japan, Taiwan, Malaysia, Philippines, Korea) Provide Ad-hoc executive assistant duties to stakeholders

Assisting on business trips with CEO to Paris and Japan, including logistics arrangement, simultaneous interpretation and meeting minutes taking Acting as the first point of contact to deal with Tier 1 investment visa renewal with solicitors, coordinate on property selling and mortgage application Liaising with legal adviser, accountant, suppliers and overseas (HK) office staff for business operation Scheduling CEO’s business and personal calendar Conducting research for business projects Properties and office management Recruiting and managing a household staff of 6

In charge of Beijing WFOE entity setting up, including office location searching, board resolutions preparation and notarization coordination with Directors, China consultant & HK law firm. Coordinate with Company Secretary on compliance matter wherever needs, such as adopting a Common Seal for the company for Beijing WFOE entity setting up and providing relevant documents to the consultant to set up PE fund. Performed as Office Manager in the office to maintain the office, such as liaising with property management office, stationaries stock management and arranging team building activities – birthday lunch etc. Performed as HR Manager in the office to manage HK & Beijing Office HR issues including: Working visa application for overseas staff, Payroll, Tax return, Annual Leave management, MPF, Medical insurance, social insurance etc. Performed as Finance Manager in the office to complete expenses reimbursement for staffs, prepare monthly management account, office budget, engaged an auditor to get the audit and tax filling done. Manage two companies to swap office rooms in the same location, including layout planning, furniture selection and ordering, packing and on-site support for refurbishment.

Provide admin & business support to Managing Director (MD) of UK/Nordics & Ireland and Global Strategy, including 1) weekly business data report, 2) monthly headcount dashboard report, 3) translation for business report, 4) meeting materials for MD & marketing video scripts from Chinese to English for PR team, 5) expenses reimbursement etc. Prepare and arrange marketing workshops for BD team to develop businesses, including sending email invitation, consolidate RSVP list, arrange catering, preparing gifts to the guests, greeting guests during workshop and consolidate feedback forms Maintain MD’s calendar, plan and schedule meetings with internal & external parties, business breakfast/lunch/dinner, teleconferences and business trips, including visa application, air-ticket booking, hotel booking, local transportation arrangement Prepare travel guide information of UK office for the guests to UK & travel guide information of Hangzhou campus for overseas staff visit Hangzhou and coordinate with designer and local office managers for the France, Germany, Italy and Netherlands offices Act as an Office Manager to supervise an administrative assistant to maintain the UK office during office manager’s maternity leave (1 year), including office utilities, cleaning management, stationary stock management, team building activities, such as birthday parties, festival celebration etc. Assist on office relocation, including relocation logistics from storage, packing and small decoration Handle ad-hoc project as required, e.g. Tmall store data cleaning, marketing generation lead project of business development team

Provide full support to the clinic including appointment booking, greeting patients, answering the telephones and ensuring all clinic procedures and patient records are completed Promote clinics’ products and services, maximizing opportunities for sales and referrals Provide simultaneous interpreting between English and Chinese to patients and doctors Assist with marketing initiatives and activities including English to Chinese translation for the web page and online advertisement and manage social media channels, e.g. office website, Facebook, WeChat, linked in & twitter etc. Act as manager to the clinic, including order and maintain medical products, skincare products and other suppliers as required in the clinic, petty cash management etc.

Provide admin and business support to the CEO at China national level of well-established multinational forwarding logistics company and support other executive management team members for South & North China Prepare meeting agenda, business analysis reports and participant business trips & meetings with CEO to take meeting minutes and follow up with executive management from different department Arrange business trips and provide hospitality & greeting to external and internal overseas guests, including hotel booking, meals and entertainment arrangement

Provide Company Sectary assistance to Chairman’s private companies, e.g. off-shore company register, cooperated bank account set-up, prepare resolutions for company’s restructuring, etc. Manage Chairman’s business and personal calendar, scheduling meeting and arranging business and personal trips for Chairman and his family member (wife and 2 adult kids), including air ticketing, hotel and tour booking Perform as an Office Manager for the office –maintain office utilities, mailing & order stationary etc.

Prepare departments financial reports including accruals report, practices forecasts, renewal progress report, part of country financial report to regional on a monthly basis Prepare meeting agenda & take meeting minutes for regular weekly, monthly meeting and ad-hoc meeting for Deputy CEO & teams Handle ah-hoc activities and projects with Admin & Management team. e.g. HK Rugby Seven coordination, celebration party for winning business, official retirement party for Deputy CEO Arrange and select suitable CPD learning courses for 5 teams which direct report to Deputy CEO

Lead two secretaries in providing business and admin support to General Manager (GM) and his direct report team which has 50 members, including meeting scheduling, HR leave and appraisal systems, office budget forecast and control, office utilities, equipment, stationary storage etc. Manage internal and external correspondence for GM, e.g. email screening & Fax filtering Set up technical library and filing system control for GM & team Consolidate monthly meeting minutes for GM and his team