chitra santhanam

Test Lead/Test Manager with 9 years of experience in Manual/Automation Testing. Experienced in Fixed bids and T&M projects in BFSI, Telecom & Retail domain. Well versed in testing web applications applying STLC (Requirements gathering, Testing Planning, Test Execution, Defect Logging and Defect Closure). Acquired Good working knowledge in the applications involving Ordering & Provisioning; Have good domain knowledge in the field of IVR testing using Orthogonal Array & Credit evaluation for processing Loans. Have done Functional Testing, Regression Testing, Smoke Testing & Database & Middle Layer (Web services) testing. Been Involved in Black Box & White box testing techniques. Demonstrated Leadership, Mentoring and Training skills when working as Test Manager with a Banking Client & as Test Lead with Telecom client by leading a team of 15-20 members for delivery and management of business critical project’s that involved Manual & Automation team.