Chintamani Modak

Building RetainIQ — an AI-powered decision intelligence product for B2B SaaS retention. Focused on helping teams identify revenue at risk, detect early churn signals, and prioritize high-impact actions. Leading product strategy, customer discovery, MVP development, and early GTM validation. Working with early SaaS teams to validate real-world retention use cases. Building alongside my role in pricing & analytics at Dell.

As a senior leader in Pricing & Analytics, I drive revenue optimization, pricing governance, and data-driven decisioning across APAC markets, supporting $250M+ in annual revenues. Key focus areas: - Led pricing and analytics strategy across multiple APAC countries, balancing growth, margin, and competitive dynamics - Built and operationalized pricing governance frameworks to reduce revenue leakage and improve predictability - Applied advanced analytics and AI-driven insights to identify revenue risks, pricing inefficiencies, and performance gaps - Partnered with Sales, Finance, and Operations to improve execution across the customer lifecycle - Led and mentored a high-performing team of pricing managers and analysts This role has provided deep exposure to how revenue is gained, lost, and recovered at scale, shaping my work in AI-driven revenue optimization initiatives.

Led pricing strategy and analytics for the Displays business across APAC, managing $600M+ in annual revenues across diverse markets and channels. Highlights: - Designed regional pricing models aligned to product lifecycle, channel dynamics, and demand signals - Identified structural margin leakage and implemented corrective pricing and governance actions - Used data-driven analysis to support portfolio optimization and market-specific pricing decisions - Collaborated cross-functionally to align pricing execution with commercial and operational goals - Managed and developed a team of pricing advisors and analysts This role strengthened my understanding of how behavioral, operational, and pricing signals impact revenue outcomes over time.

Led sustaining engineering and development programs for a portfolio of inkjet and laser printer products, with a focus on reliability, quality, and cost optimization. Key contributions: - Drove engineering redesign initiatives to improve product quality and reduce failure rates - Led cross-functional programs spanning engineering, manufacturing, and supply chain - Applied root-cause analysis and structured problem-solving to improve operational outcomes - Delivered measurable cost savings and performance improvements across product lines This experience built a strong foundation in systems thinking, failure analysis, and lifecycle optimization.

Early-career roles spanning product engineering and program leadership, focused on delivering complex hardware products at scale. Developed strengths in: - Product lifecycle management - Cross-functional execution - Engineering quality and performance optimization This period laid the groundwork for later leadership roles in analytics, pricing, and revenue optimization.

Deep learning Nanodegree

In this Specialization - co-created by Darden faculty and Boston Consulting Group's global pricing experts - you built your business knowledge of and ability to apply a broad range of pricing techniques. Using BCG's proprietary and time-tested three “lenses” - economics, customer value, and competition - you learned to integrate these frameworks to maximize profitability throughout a product’s lifecycle