chineme abaratu

* Opens customer accounts by Attracts potential customers by answering product and service questions * suggesting information about other products and services. * recording account information. * Maintains customer records by updating account information. * Resolves product or service problems by clarifying the customer's complaint * determining the cause of the problem * selecting and explaining the best solution to solve the problem * expediting correction or adjustment * following up to ensure resolution. * Maintains financial accounts by processing customer adjustments. * Recommends potential products or services to management by collecting customer information and analyzing customer needs. * Prepares product or service reports by collecting and analyzing customer information. * Contributes to team effort by accomplishing related results as needed.

* Adept user of Computer Programs (Word, Excel, PowerPoint) * Excellent communication and writing skills * Ability to plan and work effectively under stress, juggling multiple tasks * Excellent Client Service Skills * Good interpersonal skills and ability to establish and maintain an effective working relationship and respect for diversity