Chiharu T.

• Manage localization/LQA/debugging work handled by external vendors. Provide them with project information, direction, and support to bring the best final translation quality within the budget and the production period. • Proofread and revise Japanese translation data handled by external localization vendors before they will be implemented into the game build. • Check and review in-game Japanese text by playing the build and give feedback to localization vendors, Global QA and Producers. • Responsible for acquiring CERO rating and work with the submission team for collection of materials required for the application.

- Overall responsibility for the linguistic and functional quality of the localized product. Not limited to translation or QA, I proactively participate in all phases of the localization process offering linguistic input and solutions as appropriate. - Leading and coordinating teams (internally/externally) - Bugs and text assets database ownership and maintenance. - Investigate content during development to catch localization and globalization issues early. - Create test passes for use by the localization team. - Documents workflow hooks (Glossary, terminology). - Assist Vendors by providing context and familiarizing with new content. -Post-production: Assist the QA Manager in the production of a project post mortem, highlighting any specific language localization areas for development of improvement. - Hiring process (Interviews, candidates pre-screening). - Training for the new members of the team - Manage the Japanese Team

- Identify, report and regress both linguistic and functional bugs, using the appropriate terminology, reporting format, software and databases. - Test software on consoles, Web and PC platform after and before localized content has been implemented. - Ad-hoc checks specific for the Japanese market (safe checks, CERO ratings). - Proof reading, Audio and script review - Perform Quality Assurance tasks in game - Be responsible for all linguistic aspects of the translations to ensure the best possible quality is achieved - Collaborate with other languages and across group to achieve the team’s quality objectives. - Japanese Team management: specific training and material created ad hoc for the Japanese member of the team

- Translate/ transcreate Game content from English to Japanese to a high quality standard - Perform Quality Assurance tasks in game - Be responsible for all linguistic aspects of the translations to ensure the best possible quality is achieved - Collaborate with other languages and across group to achieve the team’s quality objectives - Identify and reports issues in a clear and coincise manner

- Customer Service: Give assistance to the clients in choosing an appropriate cell phone to their needs. - Customer Service / Advertising Management / Inventory adjustment and management / Marketing / Sales promotion / Sales forecast / Training management

- Taking care of the customers concerned about hair removal and treatment beauty care - Welcome Service / Customer service / Sale of beauty goods / Sales promotion etc