Charlie Wu

- Proactively resolved cross-functional issues across Planning, Procurement, and Manufacturing teams to ensure on-time delivery and customer satisfaction. - Owned cost and quotation processes, including BOM analysis, NRE evaluation, MVA calculation, material costing, and logistics planning, ensuring competitive pricing and margin alignment. - Managed mass production phase of server programs, maintaining supply continuity and schedule adherence amid frequent material shortages and urgent customer pull-ins. - Served as primary escalation point for urgent customer requests, executing rapid response plans to stabilizeproduction output and meet critical delivery commitments. - Strengthened long-term customer partnerships through regular engagement, performance reviews, and strategic alignment of business objectives.

Team Management Led a team of 3 to secure deals by collaborating with the R&D and the Project management departments to meet clients’ requirements.

Project Management Succeeded in executing more than 300 public/ private bidding projects to enhance the company’s image and reputation, and even bring more opportunities to the company. 1. Experienced in solutions integration with various parties to fulfill project delivery and further made the account’s buy repeatedly. 2. Coordinated with the R&D department and the Project department to ensure the successful implementation of projects. 3. Developed sales strategy within different market verticals such as banking, factory, commercial building, education, transportation, etc. Account Management Achieved sales quota with monthly revenue of USD 50,000 from global assigned accounts. 1. Strengthened partnerships with existing accounts and introduced the latest products information to clients based on the account’s sales segment and EU segment. 2. Executed analysis of customers’ buying behaviour and generated over 8 projects per week. 3. Took charge of business development for the APAC region through cold calls, cold emails, and tailored business proposals to contribute over 15 sales leads weekly.

- Researched and Analysed different aspects of our target market - Planned marketing strategies for the company’s projects - Increased social engagement with the Blockstack community by designing and implementing 4 social media strategies (YouTube, Twitter, Instagram, Discord) - Translated company’s technological English materials into Mandarin Chinese

- Orchestrated and collaborated with charity for charity’s campaigns - Proposed campaigns’ proposal based on charities’ demands - Designed company's posters and managed charity microsites, campaign pages, and online records - Maintained good relationships with existing clients and further met and presented the MuslimGiving foundation platform to new charities => Gained the ability to deal with ambiguity and changing priorities, and ability to translate complex issues into language anyone can understand

- 3 days virtual study tour experience in Mannheim business school with HIMA Paul Hildebrandt GmbH, European Central Bank, and Zeb.rolfes.schierenbeck.associates GmbH - As an ambassador of Durham University to attend Mannheim Business School sessions and analysed HIMA Paul Hildebrandt GmbH case problems to the organisation