Chia Yong Sung
Information Technology Infrastructure Manager
About
Experienced IT Infrastructure Leader | Strategic Modernization & Resilience | ITIL® V4 Certified With over 27 years of extensive experience in the IT landscape, I specialize in transforming complex infrastructure into resilient, high-availability ecosystems that drive business continuity. My management philosophy centers on "Infrastructure Resilience"—implementing proactive architectural designs that eliminate operational friction and ensure seamless, 24/7 stability. Most recently, as an IT Infrastructure Manager, I spearheaded group-wide digital transformations, including: Strategic Modernization: Orchestrating complex migrations from VMware to Win2025 Hyper-V clusters to optimize performance and scalability. Infrastructure Deployment: Leading large-scale network deployments and core enterprise firewall refreshes to secure industrial-grade operations. Resilience & Security: Successfully relocating Disaster Recovery (DR) centers and implementing Immutable Backup solutions to safeguard enterprise data against evolving threats. As an ITIL® V4 Foundation certified professional and Internal ISO Auditor, I bridge the gap between technical complexity and business governance. My goal is to build "Self-Sustaining IT" environments where structured policies and predictive maintenance replace reactive firefighting, allowing the organization to focus on its core growth with absolute technical confidence. Core Expertise: IT Infrastructure & Virtualization Strategy (Hyper-V/VMware/Veeam) Network Security & Enterprise Deployment Disaster Recovery & Business Continuity Planning (DRP/BCP) IT Service Management (ITSM) per ITIL Standards ISO 9001/14001 Compliance & IT Governance
Malaysia
Greater Johor Bahru
Information Technology & Services
ITOT, Server Configuration, VMware vSphere Hypervisor, Vendor Management, Compliance PCI, IT Leadership, Email Migration, Server Migration, IT Transformation, Continuous Process Improvement, Information Technology Infrastructure, IT Operations Management, IT Project & Program Management, Ethernet VPN (EVPN), Epicor ERP, Data Center Operations, Network Migration, Managed Servers, IT Operations, Chinese to English
Experience
Information Technology Infrastructure Manager
FOZ ONE GROUP (MYBRUSHGROUP)
Key Achievement: Rapid Delivery of Critical Group-Wide Digital Transformation Projects Virtualization Technology Refresh: Led the migration from VMware to a Win2025 Hyper-V cluster; successfully tested Veeam instance recovery to enhance system resilience and optimize licensing costs. Network Security & MES Deployment: Spearheaded the complete replacement of the HQ Firewall and managed the deployment of the MES network infrastructure. Group Domain Migration: Executed the migration between Mybrushgroup and Fozgroup domains, including MS Exchange mailbox migration for key users and SSL certificate updates. Disaster Recovery (DR) Relocation: Successfully migrated the DR Server to Cyberjaya and established an Immutable DR Server setup for advanced data protection. Business Systems Readiness: Deployed temporary Epicor test environments and SolidWorks PDM POC servers to facilitate critical software evaluations.
Assistant IT Manager
Biocon Sdn Bhd
Iskandar Puteri
Assistant ITS Manager
MTD Industries Sdn Bhd
Johore, Malaysia
Assistant Information Technology Security Manager
MTD INDUSTRIES SDN BHD
Managed complex network configurations and maintained server/desktop infrastructure for a major manufacturing plant. Served as an Internal ISO Auditor for Quality (9001:2015) and Environmental (14001:2015) Management Systems. Implemented Continuous Improvement Programs (CIP) and disaster recovery processes to ensure 24/7 operational stability.
Assistan IT Manager
Biocon Malaysia Sdn Bhd
Johore, Malaysia
Assistant It Manager
Care Luxury Hotels & Resorts Sdn Bhd
Johor, Malaysia
Managed IT systems for PMS, POS, IPTV, and guest internet services.
Enterprise Account Manager
Flexi Team Computer Services Sdn. Bhd.
Johor, Malaysia
Design , Deploy , Manage and Sourcing new infrastructure. Maintenance existing project and upgrade .
Assistant Network Manager
Nassion Systems Sdn Bhd
Johor, Malaysia
New installation project , maintain & support existing customer Project hand on include for Hotel, MNC , FMCG - Deploy and Maintain Hotel WiFi system - Multi Location IPVPN Design and Setup - Multi ISP Load Balancing setup - Multi Location Firewall Policy design and deploy - Multi Location Network Monitoring System design and deploy - Design, Upgrade and setup Network Infrastructure - Implement and Deploy Linux Server , Linux Email Exchange Server
Education
Informatics College
Computer Science
Informatics College
Chia Yong Sung's Contact Information
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