Chew Kelvyn

As a Functional Consultant at Rizing, I specialized in SAP HANA S/4 Cloud Public edition for Professional Services and Sales & Distribution. I provided expert user support, developed specifications for critical client needs, collaborated with technical teams, and led the full implementation of a demo system across multiple regions, enhancing pre sales capabilities. Achievements: • Enhanced User Support: Resolved complex user issues with timely and effective solutions, improving user satisfaction and system performance. • Developed High-Impact Specifications: Authored innovative specs for Mid-Market Packaged Solutions, significantly meeting critical client needs. • Led Successful Demo System Implementation: Managed the full implementation of a sophisticated demo system across the US, Germany, and Australia, ensuring a successful go-live. • Enabled Effective Presales Demonstrations: Contributed to creating a robust demo system, enhancing Rizing’s presales presentations and client engagement.

As a Functional Consultant, I am involved in Infor CloudSuite Industrial (SyteLine) ERP system implementation, system upgrades, specification writing, testing, issue resolution, user feedback gathering, and providing support to users. Achievements: -Wrote several customization specs for various customers within the second month. -Assigned as the lead functional consultant for an upgrade project. -Actively participated in user feedback gathering during on-site UAT. -Provided essential support during the critical GO Live phase. -Engaged in the initial stages of a new implementation project in my 8th month.

Business development for RPG apparel brands, Eubi, Thousand Miles and Bottoms Lab. Day to day task include lead generation, seeking for potential retailers and distributors to work with us, and seeking partners to venture into new markets (APAC, MENA region) Achievements : 1. Opened up the first SG retail for Eubi 2. Arranged first brand product training for retail partners with Eubi Brand team. 3. Worked with Finance & Supply team to figure out GST, tax, and logistics issues for international buyers (Middle East, South Korea, Singapore and Australia) 4. Worked with T.M. Brand team to build distributor and reseller deck for international distributors 5. Did first customization deal ever with T.M. bag for corporate client. 6. Managing Thousand Miles and Bottomslab offline store in Isetan, Gardens. 7. Successfully initiated, lead and brought Thousand Miles and Bottoms Lab into Metrojaya@ Midvalley & Lalaport in a timespan of just 2-3 weeks. https://www.rpg.ventures/

Analyzed and maintained AMEX card member accounts for Australia, New Zealand, Hong Kong, and Singapore markets. Day to day tasks include updating cardmember account information (direct debit maintenance, credit balance refund, credit balance transfer, credit/debit adjustment, account reconciliation, Interest charge calculation and cancellation). Achievements: • Consistently ranked as a top 10 performer in the department and contributed to reviewing and resolving issues across departments. • Participated in AMEX Cross Border Program during the pandemic, providing support to various departments in different markets such as the United States and Hong Kong to clear high volume Credit Balance Refund while maintaining high-quality performance. • Improved departmental work efficiency and reduced errors by colleagues by involving in quality checking. • Trusted to handle monthly reporting due to a strong sense of responsibility and attention to detail.