Cheryl K.

- Ensure high-quality interviewing for interviewers and vendors. - Monitor calls during polling shifts, address issues, and provide feedback. - Review interviewer recordings post-project, complete monitoring forms. - Drive continuous improvement in interview processes.

Supervise, motivate, and provide training and support for teams of student interviewers to ensure the accurate and ethical administration of surveys.

Experienced in conducting telephone research polls to measure public opinions on economic and political issues. Survey results has contributed to the broadcast of survey results by top news organizations including NBC News, NPR, and PBS Newshour.

- Selected as one of only six finalists out of 1,000+ applicants in the sales competition by developing and executing innovative prospecting strategies that included crafting persuasive emails and engaging videos using Adobe Express. - Employed a deep understanding of Adobe Campaign to simulate detailed sales discussions, uncovered client needs, and positioned Adobe solutions to meet those needs, securing critical follow-up engagements.

- Worked in a team of 5 to create a business solution that supports companies commitments to sustainability, and environmental awareness, by reducing plastic waste by 40% at scale. - Pitched the creation of eco-friendly kiosk’s and refill stations in various retail stores to executive leaders of ServiceNow and placed 1st out of 7 teams.

As the Vice President of Events for the Marist College Collegiate Chapter of the American Marketing Association, I was responsible for the design and promotion of club events, as well as working closely with the executive board and event committees to ensure their successful execution.

- Served my community by providing MVF members with excellent customer service. Arranged events and helped take care of adults aged 55 and older, in a program called “Seniors In Action”. - Managed competing responsibilities such as answering phones and email inquiries, providing a welcoming environment for guests, and performing administrative duties.

Developed an award-winning business idea and competed at the national level, representing Ghana in the Africa-wide competition. Earned recognition and financial rewards from organizations like “The Tomorrow Foundation” and “Databank Foundation”

Magna Cum Laude honors