Cheryl T.

• Provide enabling business support to Finance & Accounting Tower, Human Resources Tower, and IT Tower (Employee size: 500+-). • HR policy guidance and interpretation at the workplace. • Integral in managing and resolving complex employee relation issues within the Towers. • Work closely with the FA, HR, and IT leads on the day-to-day HR operational issues and support the performance management process as well as guiding the leads and employees. • Facilitating productive and effective work relationships between the leadership team and employees within the Towers to increase workplace morale and reduce retention risk. • Analyzing trends and metrics of employee movement and working with the center-wide HR group to formulate necessary retention programs and policies. • Update HR legal requirements to ensure regulatory compliance and reduce any unnecessary legal risks to the business and the overall center operations. • Ensure the towers’ headcount is complies with the Headcount Plan and supports the achievement of the targeted year-end headcount. • Facilitate the execution of initiatives arising from the Employee Engagement Survey (EES) to completion. • Provide recruitment support if required. Retention Management: • Managing employee retention involves strategic actions to keep employees motivated and focused. • Conduct HR 1:1 sessions with key resources/critical employees. • To understand the challenges, queries, and support needed by employees, and address the flight risk or issues to the management for discussion. Performance Management: • Assist FA, HR, and IT tower leads and function leads complete the year-end performance appraisal, and ensure employees are rated according to the bell curve guide. • Drive performance calibration for all Towers. • Identifies training needs for business units. • Ensure yearly KPI, and balance scorecards are carried out promptly. • Provide ongoing guidance to both manager and employee on the PIP process.

Provide human resource support to all the business units within the Company in the areas of talent acquisition, training and development, performance management, succession planning, ER / IR, and compensation & benefit.

Talent Acquisition, Training & Development, Compensation & Benefit, Performance Management, HRIS, Employee Relations, Employee Engagement, Global Mobility, Change Management

Talent Acquisition, Training & Development, Compensation & Benefit, Performance Management, HRIS, Employee Relations, Global Mobility

Compensation & Benefit, Talent Acquisition, Training & Development, Employee Engagement, HRIS, ER / IR

Payroll, Talent Acquisition, Compensation & Benefits, ER