
cheryl blad
email marketing specialist
About
I am a problem solver by nature, be it in the creative or tech space. My earned breadth of experience in the digital marketing realm is driven by my passion to increase my knowledge and effectiveness, apply my learnings, optimize and repeat. I have a strong passion for data driven strategies, reporting and the analyzation of web analytics and KPIs and meeting hefty revenue targets and engagement goals. My self-driven, positive, collaberative, can-do attitude, and committment to delivering quality work on time, have provided me some very valuable experience working in fast paced internal and external agencies and teams.
canada
vancouver
information technology and services
web development, html, seo, mysql, e commerce, leadership, digital marketing, social networking, javascript, php, marketing communications, entrepreneurship, project management, newsletter design, email management, email strategy, programming, customer service, customer relationship management, magento, mailchimp, bronto, affiliate marketing, quality assurance, jira, agile project management, google analytics, sql server reporting services, analytical skills, software development, editing, fundraising, online marketing, wordpress, social media, marketing strategy, search engine optimization, marketing, web design, css, email marketing, advertising
Experience

email marketing specialist
cymax group
* Create email marketing campaigns to promote Cymax products and services * Segment lists for email sends based on user behaviors, engagement, and website interactions * Grow our email list through organic email acquisition efforts * Email marketing strategy involving content planning, development, testing and deployment * Proofread emails for clarity, grammar, and spelling * Mobile first email template design, production with some programming * Email marketing platform research, proposals, and integration project management * Managed email reputation and health by monitoring and connecting with ESPs * Problem solved domain related email issues like verficiation, spam filtres and blacklisting * Reporting and analyzation of email enagement, top performing products & campaigns * Provided email program reports to CEO and Board of Directors * Marketing support for eCommerce sales, product launches, customers, and sister companies * Helped manage the Cymax Affiliate Program with Email Marketing promotions to CJ Publishers

customer service account representative
ampco manufacturers inc.
* Account coordination in a fast-paced print company specializing in bringing brands to life * Helped coordinate the KalTire vehicle rebranding across Canada in 2015 * Assisted Sales Team with the promotion and selling of products and services * Prepared internal request orders for quotations after reviewing customer requests * Coordinated samples, proofs and product for small and large business clients * Main point of contact for customers until product is recieved * Entering all product orders into CRM cystomer * Providing customer service support where needed

digital marketing coordinator
vega
* Worked as an external contractor with Vega's digital marketing team for 3+ years * Assisted on many different marketing initiatives as support for website updates & email * Helped with the population and launch of Vega's eStore using Magento, Wordpress and NetSuite * Managed QA process for the duration of Vega's website development and launch * Email template production using HTML and CSS coding * Assembled email newsletters on a weekly bases using hard-coded html templates * Large scale asset coordination including image resizing and specific naming & filing conventions * Affiliate managing using Commission Junction including uploading ads and producing emails * Approving publishers based on criteria set out by Vega * Adding/Formatting Vega Blog Posts and Recipes

software developer and software tester
the internet marketing center
* Team lead, programming of web applications, trouble shooting issues * Managed the ticket system and priorities for incoming web development jobs * Responsible for handling and escalating support tickets * Supported, updated and documented all internal legacy systems * Data warehousing and SQL query generation for business and financial needs * Audited in-house billing system on a monthly basis to find manual entry errors * Designed and implemented Message Studio - a solution to eliminate manual pulling of email lists * Provided support to the Direct Email team regarding advanced list queries with MySQL * Provided CEO/CFO Financial reports on tight deadlines * Analysis and design of databases and use interfaces * Provided technical training for new employees * Created and tested online order forms * Created company best practice, policies and how to documents

technical customer service representative
the internet marketing center
* Answered support calls for IMC customers regarding product, technical issues, how tos and more * Responsible for website updates for product information * Coordination and launch of sales campaigns landing pages * Campaign and website analysis and tracking * Supported operations, finance and marketing teams with product launches and updates
Education
thompson rivers university
management
cheryl blad's Contact Information
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