Cheryl Chai

-Assist for Incoming Quality Checking -Attendance statistics and report preparation -Submission and archiving of review forms; daily non-conformance statistics -Collecting, preparing, and following up on materials for quality meetings -Preparing and replacing materials for the visual display boards -Monthly statistics for quality department performance indicators and employee performance assessments -Application, collection, and distribution of office and work supplies (e.g., office items, uniforms) -General administrative tasks such as printing, copying, submitting for approval, mailing, and scanning reports from various supervisors -Organizing departmental team activities and assisting the manager with clerical tasks -Other tasks assigned by leader

Promoted since 2023 •Using Accounting Software – Auto Count •Perform Daily HR duties from onboarding to offboarding – Prepared Employment Letter, register thumbprint attendance, maintain employee list and leave record, etc. •Payroll Support – Assisting with payroll process, submit EPF, Socso, EIS, HRD, salary payment to employees, prepared pay slip. •Coordinate with employees and Directors to ensure smooth communication and workflow. •Daily checking on all bank statements, to ensure bank in record and payment record is up to date. •Provide training to new staff. •Liase with external auditors, provide the documents they need and answer to their queries. •Process payment – Online fund transfer to suppliers. •Handle monthly bank reconciliation. •Handle month-end closing and reporting. •Prepared and submitted quarterly GST documents (invoices, vouchers, receipts, etc.) for a Singapore-based related company to its accounting firm. •Assist staff with various tasks, including answering their questions, providing some information, and resolving issues.

•Updated AutoCount and Excel records for all financial documents – Supplier Invoices, Official Receipt, Payment Voucher, and performed G/L reconciliation. •Prepare picking list to warehouse for packing. •Issued Sales Invoices to customer. •Handled incoming calls and responded to email inquiries in a timely manner. •Prepare and process shipping and delivery documentation for export shipments on behalf of a logistics-related company owned by the same director.

•Using Google Sheet, Microsoft Excel, Microsoft Word & SQL Payroll system. •Communicate with suppliers, prepare payment (Cheque). •Purchase office equipment. •Coordinate with internal departments and managers from 7 branch offices to ensure smooth operations. •To prepare meeting minutes for weekly management meeting. •Maintain employee's record – Details & Leave. •Monthly Salary Calculation. •Reply to email. •Organize and print company documents as needed. •Amend name card, poster design by using Adobe Illustrator. •Handle tasks assigned by the Director.

•Handle inquiries and bookings via phone, email, walk in. •Consult with clients to understand their travel needs, preferences, and budget for travelling. •Provide expert advice and recommendations on destinations, activities, and travel options. •Provide clients with comprehensive travel documents and information. •Manage sales processes, from initial inquiry to booking completion. •Lead overseas trips for tour groups, ensuring smooth travel experiences and cross-cultural coordination. •Handle any issues or complaints promptly and professionally.

Greeting and Seating Guests Taking Orders Serving Food and Beverages Table Management Making drinks, such as coffee, tea, or basic cocktails

Issue Invoice, Official Receipt Answering phone call Stock check Data Entry