cherry yu

* o Working in production environment * o Perform clerical duties, such as QC, label, assembly, sorting and others * o Record management with IRIS, Label and other electronic systems * o Verify information accuracy

* o Sorting and filing of various surveys and questionnaires to further records management initiatives * o Effective communication skills via use of MS Outlook * o Classify correspondences and other documents * o Complete imaging tasks with the Capture software and MS Access system

* o Register new members for programs and maintain membership records * o Prepare monthly program/activity sheets with MS Excel * o Communicate with colleagues in MS Outlook system * o Answer telephone and respond to inquiries about Yet Keen program * o Set up and maintenance of filing and record keeping systems; setup of database for program attendance and volunteer service hours via MS Excel * o Maintain inventory of office and program supplies * o Management of petty cash/donations from public, and administer financial records * o Provide relief for Program Administrator related to center operations

* o Records management services for federal government clients including document preparation, Unitization and coding (Available to work cross-department) * o Be strict to the secret policies to handle federal government’s documents * o Classified and filed data with the File Maker Pro, JIA and other software * o Analytical data entry with a good judgment for key words * o Verified accuracy and completeness of information with attention to details

* o Maintain daily routine filing for the store * o Track weekly/daily budgets and make an effect to reach the sales target * o Processing and receiving of weekly supply shipment * o Supervision and coordination of staff, including hiring, training new staff, drafting employees’ working hours, and submission of related documents to the head office * o Resolve problems related to customer services issues with reasoning skills * o Analyze, compile, and collate data to prepare reports regarding sales volumes, inventory and personnel matters for the head office

* o Greeted and served customers with effective interpersonal relationships * o Provided client service with good reliability * o Controlled effective and accurate inventory * o Promoted related services of the corporation, including membership card, gift registration, and gift card * o Resolved the disputes to use discretion applying to the store policies

* o Established and maintained the electronic and paper filing systems * o Supervised support staff for specialized events * o Negotiated services contracts, approved suppliers’ invoices and maintained financial records * o Designed and developed internal training programs regarding corporate culture development * o Conducted researches based on employees’ satisfaction

* o Conduct interviews for the purpose of preparing tax returns, and provide accurate tax information and appropriate tax-saving suggestions * o Provide excellent client services in person, or on phone * o Complete the required documentation for various financial services * o Assist other associates in the office in a team environment as required for the purpose of enhancing the client experience * o Collect all payments according to current company policy and procedures * o Strong analytical skills to figure out the resolutions for different cases

Activities and Societies: Office Administration; international business' processes and practice; basic financial management

Activities and Societies: o Knowledge of legal concepts and procedures in Civil Litigation, Property Law, Contract Law, Corporate Law, Family Law, Tenant Protection Law, Intellectual Property Law, Creditors’ Rights (Debt Collection), and Estate Administration o Being familiar with the structures of government and court system, administrative tribunals and agencies o Legal research skills in Canadian primary and secondary sources of law (through E-Law, QuickLaw, CANLII etc.)