Evan Chen, PMP

Principal Technical Program Manager - Cloud & Datacenter - AI @ NVIDIA

About

I am a Technical Program Manager professional specializing in x86 server architecture, enterprise software, and computer graphics with 10 years of experience managing both hardware and software projects. I have a proven track record of shipping products on time with adequate scope and quality. I have provided excellent customer support and achieved great customer satisfaction. My strengths include program management and hands-on debugging and troubleshoot server hardware and computer graphics. I am enthusiastic about learning new technologies and passionate in program management. My leadership style is being proactive and assuming responsibilities. I take the time to understand matters in technical aspects and help resolve roadblocks for the team to ensure project success. Below are key highlights of my qualifications: • Manage HW/ SW programs; lead in scope, schedule, quality, and risk management • Project Management Institute (PMI) Project Management Professional (PMP) Certified • Excellent customer support and presentation skills; experienced in providing live demos • Expertise in server and graphics driver validation methodologies • Experienced in server development, Intel x86 architecture and Nvidia Tesla GPGPU • Experienced in troubleshooting server and debugging graphics drivers • Experienced with Linux operating system, applications, and scripting • Bilingual in English and Mandarin Chinese

Country

United States

City

Greater Seattle Area

Industry

Computer Software

Skill

Server Architecture, Linux Shell Script, Perl, Visual Basic, VHDL, C, Mandarin, Shell Scripting, Testing, Linux, Debugging, Hardware, Processors, C++, Servers, Firmware, Semiconductors, Storage, Product Development, System Architecture

Experience

Principal Technical Program Manager - Cloud & Datacenter - AI

NVIDIA

2022-3 - Present · 4 yrs 7 mos

Redmond, WA

Senior Technical Program Manager

Microsoft

2019-12 - 2022-3 · 2 yrs 4 mos

Redmond, WA

Hardware program manager for Cloud Hardware & Infrastructure Engineering group (CHIE). Lead storage and GPU compute server hardware development. Deliver pilot cluster in rack with new building blocks and technologies to data centers.

Senior Technical Program Manager

NVIDIA

2018-1 - 2019-10 · 1 yr 10 mos

Santa Clara, CA

Lead program manager for DGX server product line, the world’s most powerful AI system. Manage pre-production and post production support. Oversee product management, SW and HW engineering, customer support, and operation. Chair customer experience meeting; ensure end customer has a good customer experience.

Technical Program Manager

Hyve Solutions

2017-7 - 2018-1 · 7 mos

Fremont, California

Engineering Program Manager for data center server hardware products. Engage with customers such as cloud server providers and internet company giants on requirements gathering and design proposals through product delivery. Manage worldwide engineering teams to deliver break-through data center solutions from design to production.

Software Program Manager

Intel

2016-6 - 2017-6 · 1 yr 1 mo

Santa Clara, CA

SW Program Manager for Lustre Products. The Lustre file system is an open-source, parallel file system that provides large-scale, high bandwidth performance and scalability. Lustre file system is used by the majority of the top 100 HPC in the world.

Technical Marketing Engineer/ SW Application Engineer

Intel

2014-3 - 2016-5 · 2 yrs 3 mos

Santa Clara, CA, USA

Provide graphics technical support and feature enablement to retail customers. Supported embedded products include POS, ATM, and digital signages. Representative for the retail segment in graphics technical marketing.

Graphics Software Engineer

Intel

2012-9 - 2014-2 · 1 yr 6 mos

Santa Clara, CA, USA

Instructor for Baytrail Everest training (graphics validation deep dive) to customers in Taipei, Taiwan. Lead the Escape Analysis Program with cross component teams to find gaps between Intel validation teams and customers. Troubleshoot and debug graphics drivers.

Senior System Engineer/ Thermal Engineer

Supermicro

2008-3 - 2012-8 · 4 yrs 6 mos

San Jose, CA, USA

Co-develop Supermicro-Nvidia Tesla GPGPU servers. Lead dynamic thermal and power management system control projects. System validation with the focus on power and thermal. Team lead; trained and supervised new members.

Support Team Summer Intern

Texas Instruments

2005-6 - 2005-8 · 3 mos

• Quality improvement project to take raw data from machines on assembly line and create a program in Perl to identify defective chips data; reduce the defects leaving facility by 2% • Organized a computer learning center that meets software and hardware requirements, in order for all TI employees to learn professional skills

Information Technology Summer Intern

Texas Instruments

2004-6 - 2004-8 · 3 mos

• Performed research to solve IP phone headset problem and recommended a solution; 200 headsets were remodeled for this project • Provided technical support to TI employees by repairing and re-installing computers, debugging viruses and fixing various types of software and hardware computer problems