Chen Wen

Aug 2019 - now Harman International Sr. Sourcing Manager Responsibilities - Managing the project of consumer audio and home audio - Developing the supplier for NPI and leading the activity of cost breakdown and negotiation, 3-8% saving achieved from the negotiation of CY19 - Managing the supplier performances and leading the supplier qualification - Coordinating the communication of supplier’s delivery performance and leading the review meeting for the improvement of order fulfillment. OTD over at 98% for CY19 and Q1 of CY20 Coordinating the improvement of suppliers’ quality performance, a team member of monthly DPPM review

- Managed Sourcing, Procurement, Customer Service, SQA, Logistics, PMC and Warehouse department. - Organized regular audits and quick scan to manage the supply risk. Built up the backup for risk/single supplier and phased out the overlapping and unqualified supplier (optimized AVL with that 150 suppliers were renewed from old AVL of more than 200 suppliers). - Sat in the design review and make proposal of the design and cost consideration. - Organized the discussion between the suppliers and R&D department to optimize the product designs and reduce the cost. - Organized cost review, VAVE and annual negotiation, saving 3% in 2018. - Reviewed customer feedback and order records, established KPI and achieved the improvement of operation procedures. - Led the development of new projects of electric vehicle/car (100% on schedule, 2017), high-speed train (100% on schedule, 2017), industry (98% on schedule, 2017). - Organized the weekly material review to improve the performance of delivery. Customer satisfaction was improved to 98% in 2017 from 85% in 2014 - Managed PMC department, reviewed production plan and improved the accuracy of the material plan to achieve KPIs of production efficiency( 99%-Q1, 100%-Q2, 100-Q3 of 2018 compared to the original 90- 95%). - Organized Warehouse department to review the procedure and improve the efficiency. Accuracy of cyclecount 99%-Q1, 98%-Q2, 99%-Q of 2018 compared to the accuracy less than 90% at the beginning of 2015, complaint of distribution & delivery 0.5%-Q1, 0-Q2, 0.2%-Q3 of 2018, and headcount reorganized from 25(2015) to 19(2018) - Led SQA to improve the suppliers’ quality system and quality performances. Updated the version of checking list for supplier audit, organized process audit and follow up improving actions. The supplier Rank A improved from 8%(2014) to 15%(2017)

A world leader of the market of home lighting which focus on innovation, technology and manufacturing of consumer lighting. - Managed business group of outdoor lighting for the Philips brand. Conducted cost breakdown and benchmark among suppliers, carried out negotiation to met the cost target for NPI. - Coordinated the discussion of tooling schedule, and worked with Supply Chain department to make sure that production plans were executed properly. - Coordinated the discussion of tool design and product design to make sure that new projects were launched on time and per quality. - Organized supplier qualification, improved the management of supply risk and reduced the management cost(developed the capacity of the qualified suppliers and consolidated the production from unqualified suppliers). - Worked with the Marketing Department and ODM factories for new product introduction, and developed the first global category of solar lamps for the Philips brand. All the products under this category were successfully launched on schedule. - Led VAVE program, and organized the discussion among engineers, quality and suppliers to finalize the VAVE solutions (achieved a saving 5% in 2013 and 2014 for key categories).

A leading company for research, development and manufacturing of consumer and automotive sound products. - Worked as strategic buyer & SQE. - Managed tooling fabrication and followed up the schedule of new projects. The projects I took in charge of Nokia series(key category of Nokia external speakers and Bluetooth series), Denon home theater series and automotive product. - Studied tool design and product design, analyzed RFQ and conducted negotiation, and allocated projects to selected suppliers. - Maintained AVL and the supplier data base, optimized supplier base, and organized regular audits and controlled supply risk. - Organized VAVE program, implemented annual negotiation (achieved savings of 8% for plastic parts in 2008 (for example, discussed with the plastics supplier to develop a special item for our certain product). - Completed PPAP (production part approval process) documents, created QDS and finalized the quality standard of new projects, approved SER (supplier evaluation report), managed supplier quality performance and followed up daily quality problems. - Followed up marketing feedback and improved customer satisfaction.

This course is designed to instruct the student with the knowledge and theories of operations, supply chain management, project management and marketing. It teaches the students with the technologies & tools of managing the operations, supply chain and marketing, and how to reduce the risks to support the organizations’ development.