Chelsey Dop

Increased restaurant revenue by 21% during the COVID-19 pandemic. Scouted by the corporate office for an international trip to assist with the opening of a new restaurant chain in India, supported with recruitment and assisted in the training & opening of Nando’s Punjabi Bah in India. Persevering during extreme staff shortages and continuing to increase profits while doing so. Supporting a diverse and dynamic team to positively uphold the brand’s values. Ensuring complete compliance with security and cash control procedures with extreme attention to detail. Consistently praised by employees and upper management for generating a positive, inclusive, and engaging work environment. Supported our region in the role out of Workday – managing payroll management, onboarding, and holiday. Developed and supported the growth of many employees and supported new external management into the company in an extensive 6-week training programme. Key contributor to the launch of a nationwide employee app focusing on improving efficiency of staff communications. Led and supported a team of fifty employees to achieve personal development and job satisfaction. Excelled at general administrative duties including budgeting, compliance, and audits. Re-opened Nando’s Euston after a 3-month closure working alongside my MD to manage, plan and execute a lot of the administration activities.