Chelsea Rowe

Undertook a four year degree teaching skills required to work within buying in the retail industry. Modules covered include range planning, marketing, finance, planning and trading. Awarded 'outstanding academic achievement' award in 2013 for the highest academic grade in first year.

Responsibilities include demonstrating excellent customer service by identifying and satisfying customer needs. Booking and managing appointments, performing 'make-up lessons' and selling product and the brand to customers in order to build customer loyalty.

A sales based role within an established department store on a focus counter. Responsibilities and roles included: -driving sales by link selling - planning events -exceeding customer expectations in terms of service and rapport - meeting targets

The role involved planning and allocating stock to stores looking at customer profiles within specific areas, dealing with store queries, managing deliveries and liaising with all areas of the business including external wholesalers. Key skills learnt: -excel - Arthur allocation - time management - trends - organisation

Final year modules taken: -Delivering Change and Managing the Future -Brand Management -Sourcing in the Fashion Industry -Commercial Skills These comprise of reports, presentations and a year long final major project dissertation.