chelsea hauss

chelsea hauss

senior customer service representative

About

Outgoing, caring and detail oriented Customer Service Representative with history working in financial, hospitality and real estate industries. Experienced Asset Manager with a demonstrated history of working in the real estate industry. Skilled in Negotiation, Sales, Property Preservation, Real Property, and Trade Compliance. Strong finance professional graduated from Land O Lakes High School.

Country

united states

City

tampa

Industry

financial services

Skill

real estate, real estate transactions, asset management, residential homes, customer service, commercial real estate, foreclosures, microsoft excel, investments, investment properties, due diligence, property management, real estate development, short sales, first time home buyers, investors, reo, hoa, deed in lieu, negotiation, microsoft office, collateral management, collateral production, title insurance, loan servicing, loan modifications, real property, property preservation, bartending, creativity skills, organization skills, american sign language, team building, waiting, sales, acquisitions, tax research, real estate due diligence, trade compliance, npl, rpl, management, finance, credit, banking, leadership, customer satisfaction

Experience

capital one

senior customer service representative

capital one

2018-7 - Present · 8 yrs 3 mos
prime asset fund

collateral and due diligence specialist

prime asset fund

2015-3 - 2018-3 · 3 yrs 1 mo

Monitor over three thousand performing and non-performing loans. Perform due diligence and analysis on loans acquired. Prepare internal due diligence reports from data gathered during the review. Organize and maintain due diligence filing systems, file correspondence and other diligence related records. Prepare Collateral documents/files to be sent to appropriate parties, ensure proper chains of title for accelerated foreclosure timelines. Analyze fees and costs. Locate documents that are missing and clear custodian exceptions. Scan, inventory and upload documents to necessary portals, provide detailed notes and review on each loan. Work closely with Document Custodians, Attorneys, Servicers and other Lenders to ensure smooth workflow and complete proper foreclosure guidelines.

prime asset fund

asset manager

prime asset fund

2014-2 - 2015-6 · 1 yr 5 mos

Monitored foreclosure loans and ensure foreclosure actions on individual accounts are completed in a timely manner, while minimizing financial losses for the company. Complete detailed, analytical daily reporting spreadsheets for senior management. Correspond with vendors, servicers, legal offices, HOA communities, county, city and state offices to document foreclosure proceedings and continuously follow up for timely resolution. Handle various levels of transactions with minimal oversight by senior staff and managers to complete tasks such as escrow, tax, utility and violation payments.

primebar

bartender

primebar

2013-1 - 2014-5 · 1 yr 5 mos
beef 'o' brady's

bartender

beef 'o' brady's

2010-1 - 2012-12 · 3 yrs
pressbox sports emporium

server

pressbox sports emporium

2011-5 - 2012-2 · 10 mos

Deliver professional, courteous, and efficient service to our Guest. Greet Guests and build rapport by asking questions and initiating conversation. Offer suggestions by using suggestive selling techniques (daily specials, cocktails, appetizers, entrees, desserts, and after dinner beverages). Follow the established table service procedures including Pre-bus, maintain tables and complete assigned side work and duties. Present Guests their check and settle payment. Practice teamwork by helping co-workers. Train and guide other Servers as requested by your Manager. Perform other tasks as assigned by your Manager.

Education

land o lakes high school

land o lakes high school

2008-1 - 2010-1 · 2 yrs 1 mo

chelsea hauss's Contact Information

Email

******@***.com

Phone

(**) *** ****

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