Chelsea Bardhan

• Serve as benefits administrator for Benefit Plans by providing internal customer service & act as a liaison between employees & insurance vendor; • Collaborate with insurance broker & benefit vendor(s) to ensure employee & Company receive best possible coverage & costs associated with each Plan; • Managed & executed transition of FSA (Health & Dependent Care) & Transit (Commuter & Parking) to new vendor during mid-Plan year; • Plan & coordinate robust internship program as well as annual health fair & programs for employees throughout the year; • Assist with management of HR departmental budget and strategic goals for the Fiscal Year; • Maintain & update HR forms, packets & procedures to include new hire packets, new hire orientation, performance reviews, SMART Goals, professional development material, & other related items; • Maintain FMLA, worker’s compensation, & COBRA tracking & ensure proper communication & documentation; • Co-facilitate sessions of Company’s internal Professional Development Program to employees; • Manage data administration & employee accounts within various website applications to include ADP, benefit websites, & compliance programs; • Assist with the transition of HRIS system from ADP to UltiPro (Ultimate Software) to improve employee-user experience by collecting reports of employee data, benefit & dependent information, PTO summaries & other information necessary to maintain consistency & validity of employee files; • Administer the Company Social Committee, along with Chair Members, to ensure productivity & efficiency of group initiatives.

• Acted as primary resource to employees for information, implementation, & maintenance of Brooklyn Nets & Brooklyn Events Center Benefit Plans, including Medical, Dental, Vision, Life, Flexible Spending Account, & Commuter Benefit Accounts (approximately 200 enrolled employees); • Scheduled & facilitated meetings with new hires during on-boarding process, monthly New Hire Orientation, & annual Open Enrollment meetings; • Managed compliance systems for the organization, including LawRoom assignments, NBA-mandated Sensitivity Training, Progressive Compliance account, & all other training to ensure employee & organization compliance to state & federal law; • Continued to manage, organize & maintain internship program each semester, as well as health & wellness initiatives; • Recruited for entry-level positions to include screening resumes, conducting phone & in-person interviews, & extending offers.

• Processed weekly & bi-weekly payroll for approximately 70 Brooklyn Events Center employees through the ADP system; • On-boarded & processed benefits information for Brooklyn Events Center Employees, which consisted of both union & non-union employees; • Ensured all Union contracts were properly applied to payroll, benefits, time off policies, & all other employment agreements listed in Collective Bargaining Agreement; • Managed the internship program, consisting of 40 students receiving academic credit, alongside HR Manager each semester; • Researched health & wellness programs & information to apply to organization (i.e. Biometric Screenings, Flu Shots, Hubbub Challenges).

Assist the HR department with processes that include but are not limited to: screen resumes, schedule interviews, research and organize employee moral boosting programs, study labor laws and regulations, create new hire orientation kits, learn about core HR functions (benefits, payroll, employee tracking and HRIS systems), manage the internship program, and learn employee recruitment and hiring processes

• Interacted and assisted clients on a daily basis over the phone but office appointments and email conversations as well • Served clients by helping them pay bills online, make changes to their insurance policies, dealt with Hurricane Sandy victims and damage claims on a daily basis, and any other range of issues

• Assisted legal staff in pro bono consultations for clients who cannot otherwise afford legal services • Entered client data and information into Practice Master and Microsoft Excel databases, answered phones, helped run monthly clinics at The Legal Project

• Directed a daily Writing Lab for economically and educationally disadvantaged Undergraduate students

• Assisted both Undergraduate and Graduate students throughout their writing process • Completed a semester-long Tutoring and Writing course prior to being hired as an employee

• Held responsibility over 40 middle school students as a Head Counselor • Provided one-on-one attention for a mentally disabled camper • Supervised 10 junior counselors, focused on cooperation and organization