Alex C.

Senior B2B Brands Account Manager @ iGATE

About

Team Leader and Fintech Professional with a strong background in leading high-performing sales teams and delivering consistent results across MENA, EU, and global markets. Skilled in B2B account management within the payments industry, with a proven ability to drive portfolio growth and boost merchant performance through strategic partnerships and performance-focused solutions. Experienced in acquiring and expanding services across banking and copy trading verticals, with a deep understanding of financial technologies and client acquisition strategies tailored to diverse markets.. Fluent in English and Russian Education: Master of Science: Business Project Management BA: Business Management & Marketing

Country

Cyprus

City

Limassol Municipality

Industry

Financial Services

Skill

Customer Acquisition, Customer Relationship Management (CRM), Finance, Negotiation, FinTech, financial technology, CRM Program Management, Sales Operations, Business Development, Client Relations, Copy Trading, Team Building, Affiliate Marketing, Marketing, Social Media Marketing, Corporate Communications, Corporate Development, Social Media, Social Networking, Event Planning

Experience

Senior B2B Brands Account Manager

iGATE

2025-6 - Present · 1 yr 4 mos

B2B Account Manager

payabl.

2024-7 - 2025-6 · 1 yr

• Manage a portfolio of high-value merchant accounts across various industries, delivering tailored solutions to drive business growth and increase processing volumes. • Provide market insights and industry trends to support merchant growth strategies, helping clients stay competitive in an evolving payments landscape. • Analyse transaction data and merchant performance metrics to identify trends, optimize payment processing strategies, and recommend growth opportunities.

Sales Team Leader

easyMarkets

2024-3 - 2024-7 · 5 mos

• Leading team of 5 client relationship managers to boost sales • Developing growth strategies for the ROW & MENA regions • Implementing Sales Methodologies to boost the conversion rate

Client Relations Team Leader

NAGA

2022-4 - 2024-3 · 2 yrs

• Client Relations Team Leader with a successful track record of managing a team of 10 + people. • Demonstrated ability to consistently achieve monthly team Key Performance Indicators. • Implemented effective training programs to develop team members' skills and enhance their performance. • Fostered close collaborations with affiliates to strengthen business relationships and drive mutual growth. • Maintained a high level of client satisfaction by resolving issues promptly and ensuring excellent customer service. • Developed and implemented strategies to improve team efficiency and productivity. • Kept abreast of industry trends and developments to provide valuable insights and recommendations to clients and the team. • Worked closely with compliance department to achieve high quality standards • Worked with Global and EU clientele

Account Manager

NAGA

2021-6 - 2022-4 · 11 mos

Senior Account Manager

Tradeo.com

2021-1 - 2021-7 · 7 mos

• Senior Account Manager consistently achieving monthly Key Performance Indicators (KPIs). • Conducted the training of new employees, ensuring a smooth onboarding process and promoting team cohesion. • Held weekly market briefings to stay updated on industry trends, market conditions, and competitor analysis. • Provided client education, delivering informative sessions and resources to enhance their understanding of products/services. • Demonstrated exceptional account management skills, cultivating and nurturing long-term client relationships. • Acted as a trusted advisor, understanding clients' goals and aligning solutions to meet their specific needs. • Collaborated cross-functionally with internal teams to ensure seamless delivery of products/services to clients. • Proactively addressed client concerns and resolved issues in a timely and satisfactory manner. • Leveraged strong communication and negotiation skills to effectively manage contracts and renewals. • Stayed updated on industry trends and market developments, providing valuable insights to clients to help them make informed decisions.