Chay Creighton

Back at Toku for my second chapter! This time to support a new phase of growth and hiring. More details to follow.

Founder, CEO and hands-on recruiter of CGC Talent, offering a broad range of cost effective B2B recruitment services.

I managed all things Talent Acquisition end-to-end during a fast paced growth phase for the company, as Toku's sole in house recruiter. Headquartered in Singapore and backed by Delivery Hero Ventures & Tembusu Partners, Toku is a CCaaS and cloud communications provider, and one of Asia’s fastest growing series B startups. Role • Placing all tech roles across all departments from Full Stack Engineers to VP Engineering, into multiple locations in APAC and Europe • 360, end to end, whilst optimising each phase of the hiring cycle with best practices from requirements gathering through to offer close • Sourcing passive and active candidates using advanced search strategies. I adopt a no-stone-unturned approach to sourcing, to uncover the best available talent for all roles assigned. • Building trusted relationships across C level stakeholders, staff, candidates and partners • Designing and presenting data driven recruitment metrics and market intel throughout • Automating ATS workflows to optimise data, sourcing and tracking • Implementing various Employer Branding, Candidate Experience and HR initiatives • Presenting TA and HR topics company wide Achievements • Received Toku Powerhouse Award (Employee of the quarter) Q1 2024 • Contract extended twice and then converted to permanent and relocated to Malaysia to manage new office launch and HR tasks • Successfully placed all 37 positions assigned during my tenure • Increased offer acceptance rate by 35% by revamping candidate experience and employer branding initiatives • Implemented several best-practice processes resulting in improved time-to-hire, budget forecasting, offer acceptance rate, and overall cost reduction.

The Gym Shack is my 2nd start-up venture and a new endeavour into the world of Ecommerce. The Gym Shack is an online store selling home gym equipment D2C across Ireland and the UK. • Project and vendor management of: company formation, accounting, manufacturing, fulfillment, shipping and procurement partners • Built a Shopify store front to back, including 3rd party integrations • Executed marketing campaigns using SEO, Google Ads, Google Shopping, Facebook Ads, social media management and local marketplace platforms • Generated 60k EUR in sales within 6 months of launch • Achieved a top 10% industry review rate across hundreds of customer reviews CGC INNOVATIONS LTD trading as THE GYM SHACK | Company Reg No: 705799 http://www.thegymshack.ie

I set up, built and successfully ran the business as my 1st start-up venture, and sold the company in 2021 after repatriating to Ireland. New Step Search is an Executive Search (Headhunting) firm for technology related requirements for SaaS and end user start-ups in the APAC region. My role was to provide high-end recruitment solutions to end user companies, leveraging off my years of experience in larger agency set ups. I covered mostly mid to C-level hires. • Designed, created, launched and ran the full spectrum of the business from scratch as the founder. • Full cycle delivery from business development, negotiating terms of business, requirements gathering, stakeholder management, sourcing, interviewing, presenting, closing and management of client and HR relationships • Built all processes, workflows, sourcing strategies, outsourced services and digital infrastructure for the company from the ground up, continuously improving and streamlining over the lifespan of the business. • Established a portfolio of clients achieving exclusivity status with 3 clients. • Hired, trained up and managed 3 junior recruiters • Placed several hires across various locations from developers to CTOs. • ATS Zoho Recruit build, integration, reporting, tracking, management, and training new staff as a super-user. • sold the business as a profitable venture in 2021 New Step Search Pte. Ltd. | Business Registration No # 201632615G | EA License No #16S8449

Aster Lion is a boutique recruitment agency whose main domain focus is IT, Management Consultancy and Marketing verticals. I was headhunted to join the firm by the founder to head up the Fintech vertical. • Specialised in recruiting for Systems Integrator and Electronic Trading domains, placing mid to senior level talent across network security, cloud architecture, systems admin, algo development and full stack engineering. • Achieved highest quarterly biller for Q3 and Q4 over 2015 • Built up a book of clients and established Mgmt Consultancy as a new desk. • Produced market data reports for clients including salary and skills surveys. • Reporting, data analysis and training new staff as a super user of Invenias ATS. • Resigned from the firm after 1 year to build my first startup (New Step Search). Aster Lion is a division of Asia Connect Consulting Business Registration No #201106986D | EA License No #15C7605

Greythorn is a specialist Tech recruitment agency, acquired by Manpower Group in Jun 2015. Headhunted into the firm by the Managing Director . • Hands on end to end recruitment, and management of client accounts • Built a portfolio of new client accounts. Nurtured existing accounts in Insurance, Banking and Fund Management into top supplier status • Managing researchers. Mentoring and training new consultants. Running presentations and trainings in various recruitment strategies • Contributing market trends and opinions to articles featured in LinkedIn. • Highest quarterly biller for Q2 and Q3 – 2014. Best New-comer – Q3 2013 In Singapore, Greythorn is a registered division of Marks Sattin (Singapore) Pte Ltd (Recruitment License Number: 09C3453.) As a team, Greythorn specialises in Technology recruitment.

Morgan Mckinley is a global recruitment agency with offices in 8 countries • Full Cycle recruitment for several investment banking and insurance companies • Exclusive and Highest Performer status with UOB, Deutsche Bank, AIG and CMC Markets • Highest annual IT Team biller – 2011 & 2012 • 2nd Highest annual biller – Singapore region – 2012 • Project managed various improvement initiatives including the overhaul of the teams sourcing system, resulting in increased sourcing accuracy, time-to-hire and 40% increased revenues from previous year Registration No: R1103438 EA License No: 11C5502

Connected Group was my first tenure into recruitment. A career change that would effectively utilise my people and sales skills to the fullest. I had to learn hard and fast in adverse market conditions (the 2008 financial crisis). • Started out in the company as a researcher supporting a Director level consultant in the IT commerce domain. • Progressed to a trainee consultant focusing on clients in the Medical Devices domain after 6 months. • Promoted to full consultant position within the Financial Services IT vertical after 9 months. • Here, I placed candidates into various banking positions that sit mainly within Front Office and Middle Office. My clients included international investment banks as well as SaaS B2B clients in the Finance IT space. • I learned and performed all facets of the recruitment cycle from BD through to research, interview management, offer management, after care and maintaining key relationships full circle during this tenure.

AplusI is an Architecture and Interior Design firm specializing in the corporate and hospitality sector. Clients include Investment and Private banks in Singapore. My role was interior design and other various project related tasks. • Working closely with clients, contractors and suppliers during the conceptual design phase. • Scheme design, 3D modeling, rendering and working drawings using Photoshop and AutoCAD. • Creating proposals and pitching design presentations. • Project management responsibilities included negotiating costs and timelines.