Chau Siung Chan

Software Manager @ Körber Supply Chain

About

With over 15 years of experience in Warehousing, WMS, and Industrial Automation, I specialize in delivering scalable software and automation solutions across Distribution, Retail, F&B, Pharmaceutical, 3PL, Chemical, and Tobacco industries.My expertise spans Software Project Management, System Integration, Solution Design, and End-to-End System Implementation for both manual and highly automated warehouse environments — from small-scale operations to large, high-throughput, mission-critical systems.I possess strong hands-on and technical knowledge in warehouse automation technologies, including:• ASRS (Pallet & Miniload)• Shuttle Systems• Pallet Cranes & Conveyors• LG Conveyor Systems• Automated Picking Solutions• Gantry & Robotic Arm Systems• AGV (Automated Guided Vehicles)• AutoStore• Monorail & Shuttle Car SystemsIn addition to my automation expertise, I have more than 5 years of experience leading software projects, managing cross-functional teams, and coordinating with stakeholders across different regions. My technical background in WMS, automation control integration, and software delivery enables me to bridge operational requirements with practical technical solutions.I am passionate about understanding customer challenges, operational bottlenecks, and throughput requirements to design solutions aligned with industry best practices and long-term business goals. Having collaborated with major global clients and multicultural teams, I have developed strong communication, leadership, and organizational skills that help drive successful project execution.I enjoy working in collaborative environments, solving complex operational challenges, and continuously learning new technologies that improve warehouse efficiency, automation performance, and system reliability.

Country

Malaysia

City

Petaling Jaya

Industry

Logistics & Supply Chain

Skill

English, Order Management, Project Delivery, Problem Solving, Retail, Scrum, Product Knowledge, Knowledge Sharing, Analytical Skills, Warehouse Operations, Software Deployment, Databases, C#, Vendor Management, Solution Delivery, Project Coordination, Project Planning, Multi-country, Coaching, Working Experience

Experience

Software Manager

Körber Supply Chain

2022-4 - Present · 4 yrs 6 mos

• Lead software project delivery for warehouse automation and WMS implementations across multiple industries including Distribution, Retail, Pharmaceutical, F&B, and 3PL. • Manage cross-functional teams involving software engineers, automation engineers, PLC teams, and project stakeholders to ensure successful project execution and system go-live • Drive project planning, requirement gathering, solution design, system integration, testing, commissioning, and post-implementation support activities. • Collaborate closely with customers to understand operational challenges, throughput requirements, and business objectives to deliver scalable and high-availability warehouse solutions. • Provide technical leadership and coaching to software teams while improving development standards, project execution processes, and delivery quality. • Support integration between WMS, WCS, automation equipment, ERP systems, APIs, and third-party applications.

Deputy Software Project Manager

Swisslog

2018-11 - 2022-4 · 3 yrs 6 mos

Petaling Jaya

• Managed software implementation and delivery activities for large-scale warehouse automation projects across regional and global customers. • Coordinated software development, integration testing, customer acceptance testing (UAT), and go-live support activities. • Worked closely with project managers, customers, PLC teams, and operations teams to ensure alignment between software functionality and operational requirements. • Contributed to project scheduling, resource planning, issue management, and risk mitigation throughout the project lifecycle. • Supported continuous improvement initiatives for software quality, project delivery efficiency, and operational reliability.

Senior Software Project Lead

Swisslog

2018-4 - 2018-11 · 8 mos

Petaling Jaya

• Led software teams in delivering warehouse control and automation solutions for high-throughput warehouse environments. • Oversaw technical design, software integration, troubleshooting, and customer support during project execution phases. • Mentored junior engineers and coordinated closely with cross-functional teams to achieve project milestones and delivery targets.

Software Project Lead

Swisslog

2012-12 - 2018-4 · 5 yrs 5 mos

Petaling Jaya

• Managed software implementation activities for warehouse automation projects involving WMS, WCS, conveyors, ASRS, and robotic systems. • Participated in requirement analysis, software configuration, testing, commissioning, and customer training activities. • Worked directly with customers to resolve operational issues and improve warehouse process efficiency.

Senior Application Engineer

Swisslog

2006-10 - 2012-12 · 6 yrs 3 mos

Petaling Jaya

• Developed, configured, and supported warehouse software applications and automation systems for customer projects. • Involved in software testing, debugging, deployment, and onsite commissioning activities. • Gained strong hands-on experience with warehouse operations, automation equipment integration, and customer support.