Charul C Jaitly 🌟

Head of HR

About

Strategic Senior HR Leader with 20+ years of global and regional experience driving HR transformation, M&A, leadership transitions, and digital change across complex, multi-market environments. Adept at aligning talent strategy with business growth through governance, compliance, and cultural integration, ensuring mission, vision, and values remain intact. Over 10 years in HR consulting, delivering high-impact solutions across government, semi-government, and private sectors. Known for building high-performing teams, enabling agile leadership, and shaping inclusive, future-ready cultures. MBA in HR with deep expertise in people strategy, change, and organizational growth. HER KEY ENABLERS: Shape HR as a True Business Partner > I aim to ensure HR isn’t just a support function but a strategic driver that influences growth, performance, and culture at every level. Lead with Purpose and People at the Core > Every initiative I lead must align with the organization’s mission and values while keeping people at the center of every decision. Drive Meaningful Culture Transformation > I want to create inclusive, values-driven cultures where people feel proud to work, supported to grow, and inspired to lead. Build and Nurture High-Impact Leadership > Developing strong, ethical, and emotionally intelligent leaders is a personal priority—leaders who can lead change with clarity and compassion. Enable Seamless Global Collaboration > I strive to build systems and mindsets that unify global teams while respecting local culture, context, and compliance. Modernize and Humanize HR Practices > Leveraging technology to make HR more efficient—without losing the human touch—is something I care deeply about. Be a Trusted Voice Through Change > Whether through a merger, restructure, or leadership shift, I want to be the steady, strategic advisor that people can trust. Champion Equity, Belonging & Inclusion > Creating environments where diverse talent not only exists but thrives is a non-negotiable goal for me as a leader. Develop the Next Generation of Talent > I'm passionate about mentoring, coaching, and building pathways for others to step into their full potential. Leave a Legacy of Positive Impact > Beyond the metrics, I want to be remembered for building cultures that last, teams that thrive, and strategies that deliver purpose with impact.

Country

City

United Arab Emirates

Industry

Management Consulting

Skill

Leadership Development, HR Transformation, Human Resources Information Systems (HRIS), Strategic Human Resource Planning, Global Talent Acquisition, Training & Development, Recruitment/Retention, Quality Assurance, Performance Management, Strategy Formulation and Implementation, Project Management, Software Development, Software Installation, Software Implementation, Software Training, Software Quality Assurance, Auditing, Corporate Communications, Budgeting, Change Management

Experience

Head of HR

Consulting

2018 - Present · 8 yrs

Dubai, United Arab Emirates

Senior Partner

IATL Europe

2020-1 - Present · 6 yrs 9 mos

Switzerland

As the Senior Partner (Product & Delivery) Charul is actively involved in IATL Program Design & Delivery Globally

Group Human Capital Director

Palladium: Make It Possible

2014 - 2018 · 4 yrs

Dubai

Palladium focused on Program Management, Strategy Consulting, Impact Investments and Supply Chain Management. With private and government, large-scale, global, social, and economic change initiatives, over 60 years of experience and presence in over 90 countries. I worked on internal corporate mandates, while also supporting client projects on case basis. I managed direct reports across the globe, and the company team strength of over 4000 colleagues. Worked through merger and acquisitions, set up legal entities in Kuwait, Saudi and Africa. Managed global implementation of Salesforce, spearheaded insurance vendor selection and management, introduced university intake programs, agile team models, sub contracting frameworks, and global performance management revamp roll out.

Director Human Resources

Indigo

2013 - 2014 · 1 yr

Toronto, Canada Area

It was a critical phase when Indigo was repositioning itself as a general merchandise retailer. With over 160 stores all over Canada, we operated stores in New York as well. Team strength of 5000 colleagues plus seasonal hires. Net earnings averaging 1 billion CAD. With 5 direct reports, I managed Corporate Office (white collar) as well as Distribution Center (blue collar). Spearheaded and managed company wide roll out, implementation, reporting and analytics of Employee Engagement survey, major restructuring of distribution center (laid off 100 plus staff in a day), succession planning for critical roles in corporate team and implementation of assessment tools for recruitment.

Senior Human Resources Consultant

Self Employed

2012 - 2013 · 1 yr

Bengaluru Area, India

Successfully defined and set up the HR functions for the organization- including developing policies and procedures, handbooks and providing training on key compliance issues. Focused on developing organizational competency.

Group Human Resources Business Partner

DOTW

2008 - 2012 · 4 yrs

Dubai, United Arab Emirates

Group HR Scope- 21 offices in 16 countries, including over 400 multilingual staff. With 4 direct reports and team size of over 500 colleagues. Key projects included Global roll out of Oracle based HRMS, standardization of policies and procedures, centralizing HR operations, definition and implementation of corporate values, restructure of offices in India, UAE and UK, global payroll management, and HR compliances.