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* Ensuring that the necessary site equipment, relevant documents and health and safety notice boards are prepared for construction sites. * Preparing recycling reports for construction sites and delivering to contract managers. * Transforming processes alongside the health and safety team, making the site set up procedures more effective. * Training other members of staff within the operations team to use our software system.

The Richardson Institute is a well-established UK interdisciplinary forum for research on peace and conflict at a top 10 university. Researched the interaction between gender norms and drivers to join or avoid joining armed groups in the context of the Ukraine conflict, created a constructive report of our research suggesting improvments to existing UK policy and practices for our external partner International Alert. I have worked with a group of three students of varying backgrounds within a team and utilised each of our academic skillsets to ensure that the research is collected for a strict deadline. Developed a printed poster of our findings and delivered a presentation on our research at an exhibition event to university staff and external partners.

Frontline is an organisation which recruits graduates to become leaders in social work. Developed and implemented a communication plan of Frontline's 2-year Graduate Leadership Development Programme in social work and the range of opportunities available to all students on campus by using social media, speaking in lectures and at department career events and writing articles on social work issues for the student newspaper. Promoted Frontline's events on campus and at university career fairs, increasing awareness of the organisation and the competencies that the role requires. Create links with other societies by running multiple joint events, using department contacts to give talks in lectures and work with the careers team to promote events and distribute marketing material.

Researched and gave verbal and written feedback to staff on museum childcare policy and publicity awards that the charity could qualify for. Compiled an ‘impact’ evaluation by determining the results of three projects the museum ran. Analysed questionnaire feedback from parents and staff on the programmes and summarised a large amount of qualitative and quantitative data by condensing into a clear evaluative table in a Microsoft Word document separated by project and respondents. My impact evaluation is valuable for the museum to draw upon as a reflective template for improving future projects and to demonstrate the impact of schemes to secure further funding.

* Volunteered over 200 hours of call-taking with Nightline after completing training and passing the selection process. * Demonstrated resilience in dealing with a range of difficult situations throughout the night that require sensitivity and different policy procedures, while retaining the capacity to remain non-judgemental and supportive. * Ensured that all calls are logged, policy is recorded and that any issues are raised with the service director. * Made sure callers receive support which is adapted to their needs by responding quickly and shifting my approach between different calls.

* Assessed the needs of between 20-30 clients daily in face to face interviews, determining solutions to a wide array of legal and personal issues. * Identified key information from the client to understand the problem, exploring the next step through discussion, research and referral before deciding the best course of action. * Clarified complex legislation and benefit processes to be understandable to the client.

* Preparing content for the Global Policy Journal's social media pages. This involves reading journal articles and presenting the research in a condensed form to the readership. * Identifying organisations to send relevant research material to.

* Managing a user experience design (UX) project, presenting a new layout for the company’s main social media platform then remodeling the entire platform to be more user-friendly and visually attractive. * Redesigning the Pingo Space brand image on all social media platforms to reflect the company’s shift from app-focused to children’s education. * Writing promotional and informative articles on Pingo Space’s events using design software Xiumi.

Designed a role play simulation for students on the topic of the Mynamar conflict to be ran by the Lancaster University Politics and International Relations Outreach programme in secondary schools. The scenario which I produced enables students to experience acting as a role within a political process, allowing them to be more active in their learning.

Wrote successful corporate fundraising scheme applications and letters to trust organisations. Designed posters which were used in the promotion of fundraising events, wrote press releases for sponsored events which were published in newspapers. Created a questionnaire and spoke to volunteers on the phone about a proposed initiative of ‘community reserve volunteers’ for the Yorkshire area. Compiled responses into a Microsoft Excel spreadsheet and gave evaluative summaries to advise staff on the feedback. Questionnaires had a high response rate for Yorkshire and the initiative has since been launched nationally by the British Red Cross.