
charlotte hager
health program administrator
About
Experienced health care program administrator and manager, with over a decade of experience working in varying capacities for local and national organizations to address health inequities in the fields of sexual and reproductive health, maternal and child health, nutrition, and adolescent health. Professional knowledge of Spanish. Additional skillsets include development and facilitation of multi-agency revenue cycle management (medical coding and billing) as well as quantitative and qualitative research. Holds a Masters of Public Health focused in Maternal and Child Health from The George Washington University School of Public Health and Health Services, with a Certificate in Community-Based Program Management.
united states
baltimore
health, wellness and fitness
program evaluation, community outreach, public health, health education, reproductive health, global health, program development, nonprofits, research, qualitative research, grant writing, spss, grants, program implementation, curriculum development, microsoft office, program management, literature reviews, expense budget management, evidence based design, non profit board development, nvivo, hecat, ecw, lotus notes, adobe photodeluxe, survey design, surveymonkey, quantitative research, constant contact, data analysis
Experience

public health and nutrition consultant
the kedi residential high school for tribal girls
* Developed a nutrition profile and health data collection system to track nutritional intake, nutritional status, physical and cognitive growth, and development for 100 female students ages 13-17 years * Co-taught 5 lectures on health education, nutrition, and hygiene to students * Created educational and physical activity workshops for students on public health topics * Assisted the Executive Director in the development of a social entrepreneurship business plan for the sales of tribal crafts and goods

community outreach and administrative assistant
aids resource council of rome
* Administered HIV testing at the center and in community centers in Rome, GA * Developed outreach materials including pamphlets, newsletters, and website articles on safe sexual practices, HIV/AIDS awareness, and the importance of getting tested * Led educational presentations at community and university health fairs regarding HIV/AIDS awareness

health program administrator
baltimore city health department

family planning program manager
baltimore city health department
Manages family planning programming and LARC support for clinical and community settings across Baltimore City.

community-based health research assistant
george washington university
* Planned, organized, and conducted research regarding public health issues and the delivery, quality, outcomes, innovations, and existing models pertaining to community-based public health programs * Collaborated with Dr. Parrish and other faculty to prepare 10 different articles for publication, based on data analysis, literature reviews, and synthesis of project activities * Developed and updated data systems, update websites, and write interim and final reports for all projects

project specialist and sexual health educator
dc campaign to prevent teen pregnancy
* Served as consultant and trainer for seven rotations of a 2-day training series called How to Talk to Teens about Love, Sex, Values, and Relationships to 150 adult personnel in the DC Superior Court Family Court Operations Division * Led seven 2-hour presentations on sexual and reproductive health issues applicable to teens, such as contraceptive methods available to teens as well as sexually transmitted infections * Developed, administered, and analyzed an extensive needs assessment and program evaluation for the How to Talk to Teens training series attendees over the 4-month implementation period * Created and conducted qualitative and quantitative data research for the needs assessment and program evaluation; consisting of 51 surveys and 8 phone interviews * Developed and edited handouts, presentation materials, and research data for the Training Manual and the How to Talk to Teens training series

nonprofit consultant
global india fund
Provided non-profit management consultation for various Indian NGOs working with the organization Samhita, a clearinghouse for 100+ small to medium sized NGOs in India with individual donations ranging from $25 to $10,000 Reviewed and provided recommendation to Indian NGOs’ websites and profiles within the Samhita database in order to help the NGOs raise funds, increase their capability to tap into resources and opportunities, showcase their work, and gain credibility Developed the Global India Fund Volunteer Handbook and the Donor Advised Funds – Global Giving Guide for the DC –based Global India Fund Headquarters

case manager, school-based health center
unity health care
* Managed outreach and communication with students, parents, and school administration on behalf of the clinic regarding available social services and medical care in order to increase patient compliance with medical treatment and social service case management * Assessed clients for bio-psycho-social needs related to sexual and reproductive health, HIV/AIDS, mental illness, homelessness, domestic violence, pregnancy, family issues, etc. * Delivered one-on-one resource counseling with students who are patients in the clinic * Provided advocacy, referral, and linkage to community resources and support networks to address identified needs, including immigration, health insurance, housing, and employment * Developed and facilitates monthly workshops in English and in Spanish for students participating in the New Heights Program, for the City Year staff, as well as occasional in-school programs

family planning education coordinator in school-based health centers
unity health care
* Manages and facilitates the adolescent family planning and reproductive health education workshops in Unity's School-Based Health Centers (SBHC) * Delivers one-on-one family planning/sexual health education and counseling with patients and workshop participants * Provides technical assistance, training, and staff development to case managers and clinical providers on staff regarding family planning and sexual health education and services * Develops and provides input of budgets, workshops, and monitors monthly expenses in communication with the Grants Management and Finance Departments * Assists with the Department of Health's School-Based Screening Program (SBSP) during the school year * Sevres as an outreach liaison to students, teachers, parents, and the larger community with regard to family planning, adolescent sexual health, and the services provided by Unity Health Care, Inc * Develops and maintains family planning and reproductive health education materials and resources for the school-based health centers

health educator in school-based health centers
unity health care

graduate student assistant
george washington university
Served as a teaching assistant for Dr. Vyas’ 14-week, graduate-level course Reproductive and Sexual Health: US and Global Perspectives; a class of 55 Master of Public Health students Assisted in the research, analysis, preparation, and editing of two in-progress articles for publication by Dr. Vyas about clinical based interventions for contraception use amongst teens and program evaluations of small to medium sized NGOs in India

service learning scholar and research assistant
the evaluators’ institute
* Assisted in the development of service-learning and community-based participatory research into a new graduate-level Global Health Communications course * Researched, analyzed, and synthesized literature regarding immigrant communities in Washington, DC alongside family planning and community engagement in Guatemala for the Department of Global Health * Developed and supported the University’s community and nonprofit partners, crafted service reflection experiences, and assessed student growth and understanding of service learning objectives

project specialist
american cancer society
* Developed and implemented a new electronic materials distribution system for meetings of the National Board and National Assembly, resulting in a savings of $2,000.00 per meeting * Coordinated the preparation, reproduction, and dissemination of all materials for meetings of the National Board and National Assembly, resulting in a savings of $1,000.00 per meeting versus prior system * Administered all aspects of the Board Tutorial, New Board and Assembly Orientations, including logistics, setting meeting and conference calls, and material production and distribution * Assisted in the event preparation and production of eight Board of Directors meetings and two National Assembly meetings * Wrote and edited meeting summary reports and meeting minutes * Developed and maintained the National Board, National Assembly, and National Committee online communities on the www.cancer.org organizational website

research and student assistant
berry college
* Assisted in research, data collection, and preparation of proposed articles by the professor on: The 2005 democratic elections in Afghanistan * The United States’ pursuit of space technology and travel * The 2007 presidential and parliamentary elections in Kenya * Served as a student teacher for the professor’s Introduction to Comparative Politics course from January 2007 to May 2008

senior research project coordinator ii
johns hopkins medicine
Managed the day-to-day activities of the Implementation Team for Project Connect Baltimore, consisting of a staff of 5 personnel; tasks included training of youth-serving professionals on the youth guide, completing the community and clinic scans of youth-serving agencies and clinics in Baltimore, updating the hard copy and online resource guide, in addition to conducting interviews with youth-serving administrative and clinical staff. Managed IRB protocols and writing up of program data for reports and manuscripts. Coordinated efforts with the Evaluation Team Project Coordinator to manage the data collection efforts and in-clinic staff. Acted as a liaison between the project and the adult and youth advisory boards from partner agencies on Project Connect. The Program Coordinator will also assist in developing a sustainability plan for the guide.
Education
la pontifica universidad catolica de valparaiso, chile
the george washington university - milken institute school of public health
la pontifica universidad catolica de valparaiso
the george washington university
berry college
international studies
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