charlotte woodthorpe

administrative assistant

About

I graduated from Lancaster University in 2015 with a First Class BA Honours in Sociology, during which time I also studied abroad at the University of Maine. I have worked hard throughout my academic career to achieve my goals and I maintain this approach on any project that I face. -Dedicated and organised individual, willing to assist others. -Enthusiastic, happy,polite and approachable to everyone. -Reliable, able to keep calm under pressure and I always strive to complete any task I am given to the best of my ability and with great attention to detail. -Confident and outgoing; always ready to try something new.

Country

united kingdom

City

harrogate

Industry

hospitality

Skill

events coordination, retail, housekeeping, fundraising, microsoft word, social media, teamwork, microsoft excel, customer service, volunteering, travel planning, receptionist duties

Experience

administrative assistant

client service associate

nuffield health

2018-3 - Present · 8 yrs 7 mos

housekeeping

old swan hotel

2014-8 - 2014-9 · 2 mos

My duties included working alone and as part of a larger team to ensure that all rooms were cleaned to a high standard, and met the needs of arriving and departing guests. I also had direct contact with guests throughout the day, helping ensure they were satisfied with their rooms and answering any questions they had.

seasonal worker

asda

2011-11 - 2011-12 · 2 mos

My duties included stacking shelves, organisation of stock both on and off the shop floor, assisting customers with their needs on the shop floor. During this role I developed my organisation and customer service skills, in addition to being able to adapt to situations as they arise.

retail volunteer

shelter uk

2009-10 - 2011-3 · 1 yr 6 mos

Duties included: Sorting and pricing stock, organisation and presentation of stock on the shop floor, serving customers at the till. During my time there I worked with a variety of different staff and volunteers which allowing me to improve my communication skills.

front of house and night duty receptionist

travelodge hotels limited

2016-9 - 2017-11 · 1 yr 3 mos

seasonal confectionary assistant

bettys & taylors of harrogate

2015-8 - 2016-7 · 1 yr

Working as a seasonal assistant within the confectionary and chocolate teams; responsible for the production of a range of different products, monitoring stock levels, and maintaining levels of quality throughout the production process.

Education

harrogate grammar school

2005-1 - 2012-1 · 7 yrs 1 mo

A Levels: Economics (B), History (B), Sociology (C) GCSE's: 3 A* and 9 A Grades Activities and Societies: Netball Team, Sports Leadership Award, Senior Prefect.Member of Year 11 and Year 13 Ball Committees.

school of computing and communications at lancaster university

sociology

2012-1 - 2015-1 · 3 yrs 1 mo

Year abroad at University of Maine: awarded a certificate of outstanding achievement from my department, placed on the dean’s list and invited to join the National Society of Collegiate Scholars. Dissertation Entitled "Goffman on Social Media: How Does the Presentation of Self in the Virtual Spaces of Social Media Contrast with People’s ‘Real Life’ Notions of Identity?". Activities and Societies: Lancaster University County College Netball team player.Study Abroad Society Member.