charlie vanderslice

network and distributed systems service delivery manager

About

Dec 8, 2014 ... Network / Distibuted Systems Service Delivery Manger at IBM Global Services ... Lead the investigation of high severity outage events and document future ... procedures standardizations across the Distributed Systems towers. ... hardware/software procurement costs and other recurring charges, broken .... United States.

Country

united states

City

social circle

Industry

information technology and services

Skill

it strategy, it service management, it management, vmware, servers, pmp, troubleshooting, itil, security, vendor management, integration, virtualization, active directory, data center, managed services

Experience

network systems administrator

ibm global services/tss

1995-3 - 2000-6 · 5 yrs 4 mos

distributed systems service delivery manager

ibm

2010-1 - 2013-7 · 3 yrs 7 mos

project manager and distributed systems mgmt technical team leader

ibm

2006-2 - 2010-1 · 4 yrs

resource manager and strategic planning team leader

ibm

2004-1 - 2009-1 · 5 yrs 1 mo

technical solutions architect

ibm

2003-1 - 2004-1 · 1 yr 1 mo

systems management integrator â technical project manager and team leader

ibm

2000-6 - 2003-1 · 2 yrs 8 mos

it specialist

the pma group

1988-7 - 1995-3 · 6 yrs 9 mos

* Designed and implemented the company’s first Novell LAN environment. * Provide Network Administration support for 1000 users in a Novell 3.x environment. * Setup remote site LANs and network cabling to new office work areas. * Diagnose and troubleshoot personal computer systems and provide 3rd level support for the PMA Help Desk.