Charlie Thai

1. Business Development & Sales - Develop and implement strategies to expand overseas sales and agency networks. - Identify potential partners, agents, and customers in target markets (Europe, Asia, North America, etc.). - Handle sales inquiries from overseas agents and provide competitive quotations. - Promote SupplyX’s logistics solutions including sea freight, air freight, cross-border trucking, and customs clearance. - Negotiate contracts, terms, and pricing with agents and customers. - Prepare sales forecasts, performance reports, and market analysis. 2. Overseas Agent Relations - Build, maintain, and strengthen relationships with overseas partners within global freight networks. - Coordinate with internal teams (operations, customer service, documentation) to ensure smooth execution of shipments. - Communicate regularly with agents to update on shipment status, rates, and service developments. - Attend international logistics conferences, exhibitions, and networking events to represent SupplyX Vietnam. 3. Internal Coordination - Work closely with local sales, operations, and finance teams to align overseas sales strategies. - Share market intelligence and competitor insights with management to support decision-making. - Support the development of marketing materials and overseas campaigns.

1. Data Entry & Documentation - Input and update shipment information into the Cargo Soft system for both air and sea import files. - Accurately enter commercial invoice, packing list, bill of lading/air waybill, arrival notice, and customs declaration data. - Upload and archive scanned shipment documents to the Cargo Soft database according to SOP. 2. Coordination & Support - Coordinate with overseas agents, airlines, shipping lines, and customs brokers to confirm cargo arrival details and document accuracy. - Coordinate with import operations, delivery, and billing teams to ensure smooth cargo release and invoicing. - Follow up on missing or incorrect data and update Cargo Soft accordingly. - Provide administrative support to ensure all import documents comply with internal and customs regulations. 3. Data Accuracy & Quality Control - Double-check data entries to ensure 100% accuracy. - Verify shipment and billing information and before closing jobs in Cargo Soft. - Ensure the consistency between Cargo Soft entries and electronic documents. 4. Reporting & System Maintenance - Generated daily, weekly, and monthly import reports in the Cargo Soft system, handling sea and air shipments, ensuring accurate data updates, job completion tracking, and timely performance reporting.

- Proactively research and identify potential clients with logistics service needs (including air, sea, rail, trucking, customs clearance, multimodal transport, and warehousing). - Utilize multiple channels to connect with customers and generate inquiries (Tele-sales, Outlook email, in-person meetings, and social media communication). - Engage with clients to understand their requirements, provide tailored logistics solutions, and contribute to company revenue growth. - Collaborate closely with internal departments such as Operations, Documentation, Customer Service, and Trucking to ensure smooth coordination. - Present company services to customers and prepare competitive quotations. - Maintain regular contact with clients to strengthen and sustain business relationships. - Prepare and update daily and weekly sales performance reports using Excel.