Charlie Persha
Photographer
About
With over 10 years of customer service experience that lead me to prioritizing task with great time management. My learning agility helped me become a great team leader. Self-reliant and enthusiastic professional. In-depth knowledge of customer service protocols and practices. Well-versed in providing assistance to clients in various aspects as well as troubleshooting arising problems. Specializes in delivering online support to the clients in a professional and organized manner owing to strong IT background. Determined to utilize and implement transferable skills and knowledge for working efficiently towards productivity.
United States
Washington
Photography
Drone Piloting, Adobe Lightroom, Camera Operation, Portrait Photography, Adobe Photoshop, Adobe Illustrator, Adobe Premiere Pro, Procreate App, Graphic Design, Sports Photography, Customer Service, Active Directory, Time Management, Windows 7, Windows 8, Troubleshooting, Prioritizing Tasks, Team Leadership, Microsoft Office, Internet Protocol Suite (TCP/IP)
Experience
Photographer
Tradeshow Carpenter
Northeast Regional Council of Carpenters (Union Local 491)
Washington, D.C. / Maryland / Virginia
Install & Dismantle Exhibits May train and direct the work of other classified staff in the area Ability to install and repair structural flooring Ability to operate, maintain, and calibrate hand and power carpentry tools and heavy machinery Read and comprehend plans and blueprints
Tier 1 Support
R. Emmanual Bell Consulting & Training Center
Washington D.C. Metro Area
• Install software , modify and repair hardware and resolve technical issues • Provide base level IT support to 700 end users • Display courtesy and strong interpersonal skills with all customer interactions • Develop quick reference guides to assist end-users with challenging software application features • Manage windows workstations including desktops ,laptops , and tablets • Ensure that remedy and spiceworks tickets are resolved or escalated • Active directory- Account creation, Password resets, Group Policies. • Develop client SharePoint Foundation 2010 sites and provide support as needed
IT Support Intern
HomeLand Computer Service.Com LLC
Lanham, Md
• Maintain, repair, and install personal pc and network hardware and software. • Review, maintain, and perform upgrades to existing pc systems • Troubleshoot and determine problems • System administration, user account creation, backup/restore data • Apply solution by restoring broken or intermittent connections, adjusting software configuration, install patches, and reboot entire system • PC refresh and migration Windows XP to Windows 7 • Assist with the management and maintenance of hardware and software inventoried • Provide end user support post migration • Install and configure COTS applications
IT Support Intern
TriTech Enterprise Systems, Inc.
Troubleshoot and resolve basic network and server access problems for end-users, when possible from the Help desk Troubleshoot and resolve issues with WAN, VLAN, firewall, VPN systems when possible from the Help desk Respond to user requests for service, troubleshoot problems and help develop solutions Support PC hardware components, desktop operating system software and application software Perform minor repairs to equipment and arrange for other servicing needs Identify and report system issues to vendors. Monitors and test resolution of those issues sent to vendors. Record activities, solutions and other responses to request for service
Carpentry/ Electricity Student Intern
Cardozo Senior High School Construction and Design Academy
Washington D.C. Metro Area
Received information about the architecture and design, carpentry, and electricity through academic studies, technical content, applied learning and field experiences Worked with companies such as MC Dean and Miller and Long Renovation / Adaptive re-use / Addition
Charlie Persha's Contact Information
Phone
Find the Right Leads
Find Verified Contact Data
What LeadContact does well
Find verified emails, phone numbers, and decision-makers with 98% accuracy.
Find Leads
Find the right people by company, role, industry, location, and more.
925M+ professional profiles
Find Emails
Access verified email addresses for your target contacts.
657M+ emails
Find Phone Numbers
Get cross-validated phone data from multiple top sources.
239M+ phone numbers
More Accurate. Lower Cost.
Find contact data in 1 tool with 98% accuracy
LeadContact integrates leading enrichment tools to deliver more accurate contact data—without paying for each one.
Great conversations start with the right contact.
It’s time to find yours.