Charlie Moore

MooreSight Coaching and Consulting is a conscientious coaching and consulting firm that focuses on the overall development of its clientele by guiding the development of pathways to enable growth and attaining personal and professional goals.

• Led the design and development for physician and staff engagement survey tools • Improved physician engagement from 11th percentile to 42nd percentile over two engagement cycles and improved 2020 staff engagement from 42nd percentile to 78th by utilizing survey findings to identify areas to improve physician and staff engagement (relationship building, decision making, autonomy, feeling valued) • Created and implemented interventional strategies and communication to address findings of physician and staff engagement surveys • Collaborated with the organization’s Chief Medical Officers to action plan and create expectations • Led the long-term engagement action efforts for staff, physician and advance practice practitioners annual and biennial engagement surveys • Developed and implemented enterprise-wide leadership development programs for physicians and administrative leaders (Dyad leadership development) with an 80% completion rate • Explored and cultivated new resources to support programmatic staff and leadership development • Provided leadership and expertise in instructional design, implementation and measurement of effectiveness of learning and development efforts and strategies • Designed and implemented a web-based enterprise mentoring process • Consulted with senior leaders to support team and individual leadership development strategies • Served as a mentor and coach at all levels of leadership in the organization (physicians, leaders and staff) • Administered temperament, leadership and emotional intelligent assessments (DISC, CCL 360, MSCEIT, etc) • Led in the development of Business Resource Groups created to support the organization’s strategic commitment to creating an inclusive workplace • Served as Advisor to Office of Diversity and Inclusion

• Conducted pro-active assessment and analysis to determine learning needs of the department staff • Led and evaluated departmental learning needs as it related to individual and team development • Provided leadership and expertise in instructional design, implementation and measuring effectiveness of learning and development efforts and strategies • Consulted with department leaders and managers regarding learning, organizational and career development • Negotiated and coordinated developmental activities with external consultants and vendors • Designed and implemented department orientation, on-boarding and mentoring process • Coordinated exchange of relevant information with philanthropic external organizations • Co-lead early research to develop employee resource groups • Served as Chair for the Mayo Clinic African-American MERG

• Led and collaborated with internal committees and external vendors in the development of education and development resources for physician, research and senior administrative leaders • Provided developmental opportunities inclusive of courses, mentoring, coaching, and individualized developmental efforts • Severed as Secretary for the Mayo Clinic Career and Leadership Development Committee and the Rochester Career and Leadership Development Committee • Coordinated leadership development activities for the annual Mayo Clinic Operation Administrators Forum • Developed and facilitated diversity awareness programs and Facilitated diversity and education sessions for physician orientation

• Personnel development and management • Led departmental work force planning efforts (recruitment, retention, staff development) • Recruited Cytologist, Histologist, Pathology Assistants, Morgue Attendants • Oversaw orientation and on-boarding of new employees • Developed resources for overflow Cytology specimen analysis • Developed and maintained relationship with Histology, Cytology and Pathology Assistance programs

• Assisted regional companies in developing awareness and implementation of customized diversity programs • Conducted on-site diversity education programs