Charles Blanc

• Deliverers SaaS implementation projects for enterprise clients, improving operational efficiency and compliance workflows through tailored Veeva Vault configurations. • Partners with cross-functional teams to translate client business needs into data-driven technical solutions, enhancing system usability and adoption. • Advancing through Veeva’s selective Consultant Development Program, gaining hands-on experience in project delivery, data management, and client strategy.

• Managed daily beach team of 4-7 lifeguards and helped train a staff of 50 lifeguards on Nantucket’s ten busiest beaches containing over 300,000 annual patrons. • EMR certified to execute ocean rescues, first aid, emergency medical care, and lifesaving tactics. • Coordinated with Harbormaster, Police, and Fire Department to ensure safety and professional response.

• Protected average of 500 patrons/day, explaining and enforcing beach rules to prevent injury and ensure safety. • Professionally trained to provide emergency response care including ocean rescues. • Effectively communicated with Town Harbormaster, Nantucket Police, and Fire Department.

• Collects, organizes, standardizes, and analyzes various types of institutional data using Excel and Tableau • Creates data visualizations in Tableau to disseminate insights on graduate career outcomes and post-graduation trends • Develops data summaries in Excel to communicate assessment survey results

• Trains 20 hours per week in compliance with NCAA standards, along with weekly competitions • Received Most Improved Award (2023); Atlantic 10 Commissioner’s Honor Roll all semesters

• Taught 50+ children the age of six and below basic swimming technique and water safety • Created safe and entertaining swim practices to foster an enjoyment of swimming • Implemented a new form of practice once per week where young “Six-and-unders” pair up with an older member of the Snee Farm Swim Team to have one on one help on swim technique and form a bond with an older swim team member who can act as a role model for them

• Streamlined hybrid teaching of middle school students by structuring recurring Zoom meetings • Assisted teachers with teaching lessons, preparing for in person class, conducting lunch/recess, and dismissal • Ensured students practice social distance and follow COVID-19 safety protocol; not touching mask, face etc.

• Efficiently fulfilled online grocery orders using a Zebra handheld scanner and store/item location knowledge • Practiced world class customer service while reviewing order’s out of stock items and potential substitutions • Shopped an average of 13 orders per eight-hour shift; about 450 items picked at a rate of .93 items/minute • Monitored Expresslane phone line to arrange grocery pick up, resolve customer complaints, handle special requests and answer questions

• Explained and enforced pool rules to prevent injury and ensure safety of patrons • Trained how react properly in an emergency to save the lives of pool patrons if necessary • Maintained pool through routine cleaning and daily Chlorine and PH tests to guarantee water quality

• Magna Cum Laude