Charles Willson

• Held cognizance over all part, garment and accessory planning and purchasing for multiple product lines across various brand divisions: Polaris: Indian motorcycle, off-road (ATV/UTV), Slingshot, snowmobile, Victory Motorcycle Yamaha: off-road (ATV, UTV), scooter, snowmobile, street and off-road motorcycle, watercraft • Forecasted sales on a quarterly basis to allow for strategic purchase of items at a bulk discount • Actively shopped aftermarket vendors and negotiated special pricing to minimize costs of goods sold • Assisted in growing and transitioning physical business from a 6,000 sq. ft. facility to over 21,000 sq. ft. • Maintained active management role in growing annual revenue from ~$3M to ~$4.7M in first fiscal year at new facility • Developed long-standing and loyal relationships with company reps, vendors and customers through networking during demo events, open houses, in-store meetings, etc. • Built seasonal and themed product displays to effectively highlight key items • Introduced new product lines to meet ever-changing consumer demand and minimize lost sales • Upheld the highest quality control standards to ensure that customers were receiving flawless product • Worked closely with upper management, sales department and service department to ensure alignment of goals and strategies for maximizing profit margins • Created specials to generate excitement, move aging inventory and encourage product turnover

• Partook in contractual planning for the United States Naval Nuclear Propulsion Program • Held contractual cognizance over the highest dollar value component in a nuclear propulsion system • Interfaced with United States Naval representatives to ensure positive rapport with customer • Monitored contract progression via weekly telecons with engineering department and major suppliers • Traveled to vendor site for a facility tour and to oversee the progression of component construction • Held contractual cognizance over government testing facility including procurement of spare parts, routine maintenance and non-routine repairs • Amended existing contracts to ensure alignment with newly negotiated terms • Continuously updated contract planning system and financial forecasts to allow for transparency between procurement, controller, and engineering departments • Served as Department Lead for company-wide FY16 Sole Source / Competition Plan • Initiated closeout process for two major contracts with funds soon to expire on prime proposals • Lead internal filing audit for entire Schenectady site to ensure that filing requirements were met in the event of a government audit

• Owned procurement responsibility for ~130 photolithography chemicals and gases from purchase order creation through product delivery • Analyzed current inventory position in relation to target and provided resolution to gaps • Corresponded directly with suppliers to ensure alignment on forecasts and upcoming delivery dates • Tracked on-time delivery of material and followed through on any late purchase orders • Worked collectively with sourcing, facilities and production/engineering modules to ensure a high level of customer service and aligned objectives • Investigated, communicated and resolved any material supply issues • Explored and assisted in resolving any goods receivable or accounts payable issues • Monitored material consumption and expiration dates in order to suggest improvements in forecasting • Created new part numbers in Oracle, ensuring data integrity throughout blanket purchase agreements, approved supplier lists and sourcing rules • Participated in material planning for production of new 14nm-XM technology

• Managed online store and created sales specials to maximize turnover of dead-stock inventory items • Lead daily purchasing and receiving of inventory as well as specialty order items for dealership • Consistently monitored inventory to ensure timely ordering of non-stock items and just-in-time ordering of regular stock items • Oversaw scheduling of service department to maximize utility of each technician • Employed sales techniques to move customers toward purchasing items of interest • Ensured inventory items met quality standards and submitted warranty claims for those that failed to meet said standards • Utilized software and mechanical knowledge to determine necessary replacement parts for various makes and models of machines • Developed strategic floor plans with point of purchase displays to allow for opportunities to up-sell

• Co-led setup of new Enterprise Resource Planning computer system (Epicor 9) for accounting and inventory control • Implemented quality control program for new products that dropped the cost of goods sold by 10% from 2009-2010 - Created, maintained and constantly monitored quality reports (weekly, monthly, annually) • Monitored production department to uncover and resolve any bottlenecks in manufacturing • Managed shipping & receiving department - Oversaw order fulfillment process from order placement through shipment of goods • Restructured warranty process decreasing the average turnaround time of warranty items by 57% in first two months • Developed new pricing and warranty policies along with the corresponding reports in order to streamline internal processes and boost overall revenue • Reconciled and monitored daily reports to create sales campaigns for increasing revenue • Utilized customer service/troubleshooting skills to assist approximately 130 dealers throughout U.S. • Assessed current product lines (internal and competitive) to discover potential improvements • Generated bi-weekly e-Newsletters to promote sales techniques, marketing ideas, equipment sales, troubleshooting tips, etc.

• Described and sold various protection packages to customers - Landed number two spot on company matrix for July 2008 • Established and maintained positive relationships with corporate accounts to ensure continuation of referrals • Utilized sales skills to generate car sale leads - Nominated Car Sales MVP for July 2008 • Explained the rental process and completed reservations via telephone and on site • Completed rental contracts with customers, ensuring customer satisfaction prior to their departure