Charles Tan

•Assigned to grow partners businesses in the philippines. Covered the segment vertically from unmanaged to tier 1 partners •Collaborated closely with partners to identify new business opportunities, expanding the customer base. •Supported cross-functional initiatives involving partners in the Philippines such as product launches or marketing campaigns seamlessly integrating their contributions into overall efforts. •Served as a liaison between internal teams and channel partners, fostering a seamless working relationship. •Resolved partner disputes professionally, preserving long-term relationships while addressing issues at hand promptly. •Build and develop SMB accounts growth by collaborate closely with Partners in achieving revenue goal •Coaching with proven records on Mentees and successful transformed to be an independent, success mindset salesperson. Achievements :- •Growth MB business with partners with Prominent result , YoY growth with more than a 100% two years consecutively •Achieved the highest SNS Revenue Sell Through amounting $14M among Philippines Channels in FY22 •Earned inspire award as Game Changer. Assisting in streamline sales process

•Assigned to grow Global accounts . Covered for Malaysia, Singapore, and Philippines Customers •Responsible for generating leads, advancing sales process, closing new and existing business and revenue growth objectives by effectively articulating value proposition associated with HP's products and services. •Engage in proactive outbound selling through targeted phone campaign and cold call prospecting. Generating new and existing business from inbound phone calls in collaboration with Enterprise Account Manager (EAM). Achievements :- •Exceeded quarterly sales targets consistently by implementing effective prospecting strategies and maintaining a high level of customer service. •Developed strong relationships with key customers, leading to long-term business partnerships and repeat sales.

•To bring customer success in ANZ Market. converting/Migrating customer from on premises to Cloud platform, committing success offering end to end solution. • To qualify & identify opportunities by Pitching the right thing from customer point of view •Work closely with Field Sales & Partners to develop & identify new opportunities & to maintain / support existing customers •Boosted online revenue through the development and implementation of effective sales strategies. •Maintained up-to-date knowledge of industry trends, ensuring our company remained competitive in the market.

•Assigned to grow Global customer in the Philippines Expanded client base through targeted outreach efforts, resulting in increased revenue for the company. •Developed strong relationships with Global customers in the Philippines, leading to long-term business partnerships and repeat sales. •Implemented creative solutions to resolve client issues promptly while minimizing negative impact on business operations. •Maintained current knowledge of product lines by attending regular technical and sales training sessions. Achievements :- • Achieved target 4 Quarters in FY16 , 4 quarters in FY17 since joining. • Awarded for outstanding performance leading to Q4FY15 Philippines Team, nominated by Managing Director. • Awarded for outstanding performance leading to Q4FY16, nominated by Managing Director • Awarded for outstanding performance leading to Q2FY17 nominated by Vice president and Managing Director.

•Develop Pakistan Market , ensuring to achieve sales target and expand Dell customer database •Identified new business opportunities through cold calling, networking, marketing and prospective database leads. •Managed complex accounts with multiple stakeholders effectively, navigating challenging situations diplomatically to maintain positive customer relations. •Maintained current knowledge of product lines by attending regular technical and sales training sessions. Achievements :- • Participate as a team and closed significant Enterprise deals with more than 1 million Overall in Pakistan and with high satisfaction from customer. :- - The Urban Unit, Secured the largest Enterprise project as team which comprises various range of Enterprise Product - Board of revenue Pakistan, Strike another success in Q2FY14 for Enterprise in Pakistan with no delay in delivery and no damage cases. A Government Project proudly dedicate as the biggest one shot Enterprise deal in Pakistan. The endeavor of the Team success is used as precedence to grow the business. • Awarded the best ISR in Q4FY13 nominated by Management • Awarded the best ISR in Q2FY14 nominated by Management

•Provide Daily report to keep track the status of deliver notification or identify errors hit by the system. •Organize the services and keep track the services. For example, always keep track the services of sms to make sure the “message termination” is pushed. •Act as a middleman between business team and technical team. For example, always support business team and technical team whenever there is a support needed and promptly response to assist and achieve their goal thoroughly. •Conduct service description or process flow. For example, with new proposal floated, we need to prepare necessary documentation which a ready service description, process flow, & any authorize parties' approval are needed to proceed further. •Liaise with overseas colleagues to perform UAT testing to ensure zero downtime and deploy successfully