Charles Ndunga Prince2, CISA, CEH, ITIL

As Director of Information Security, I provide strategic leadership in establishing and maintaining a global governance framework for cybersecurity risk management across the IT organization, MFIs, affiliates, and partners. I develop and enforce policies, standards, and practices that create secure and resilient technology environments, balancing compliance with practical business needs. I oversee the organization’s cybersecurity risk profile, advise on mitigation strategies, and regularly brief both the CITO and the Audit & Risk Committee to ensure informed decision-making and accountability.

• Leading IT strategy and governance across multiple African MFIs, ensuring compliance with global standards. • Spearheaded digital transformation initiatives, enhancing efficiency, security, and customer experience. • Partner with IT Managers to implement cybersecurity frameworks, core banking systems, and cloud adoption. • Drive policy development and compliance in IT governance, risk, and data protection. • Provide regional leadership on project delivery, resource optimization, and business continuity planning.

• Directed technical operations for digital service delivery to financial and SME clients. • Implemented cloud migration projects and optimized IT infrastructure. • Supported client cybersecurity postures through risk assessments and remediation. • Introduced managed service offerings that improved uptime and client satisfaction.

• Established the entire IT department from the ground up during bank formation. • Designed and implemented core banking systems, digital channels, and IT policies. • Ensured compliance with CBK regulations and data security standards. • Built a strong IT governance framework aligned with risk management principles.

• Managed enterprise IT infrastructure and digital transformation projects.; • Successfully led the integration of systems post-merger, ensuring business continuity. • Oversaw cybersecurity, data center upgrades, and disaster recovery planning. • Partnered with business leaders to align IT strategy with organizational growth.

• Directed IT operations and strategy across multiple branches.; • Delivered core banking upgrades and introduced digital banking services. • Championed IT governance policies, improving compliance and reducing audit findings. • Mentored and developed IT teams to enhance delivery and resilience.

• Provided IT support and infrastructure upgrades across the Coast region; • Ensured smooth rollout of network and customer-facing systems;

• Managed Management Information Systems (MIS) to support business reporting.; • Supported IT infrastructure and developed solutions for branch automation.; • Contributed to early digitization initiatives in financial services;