Charles Mouannes
Head of Ecommerce @ Simat Trading Company
About
Results-driven marketing and ecommerce leader with over 25 years of experience in retail and wholesale sectors, specializing in building and executing integrated marketing strategies from concept to execution. Proven track record in driving brand growth, enhancing online customer experiences, and delivering measurable business results. Adept at leading cross-functional teams and managing large-scale projects, with a talent for mentoring and developing high-performing team members. Known for a collaborative approach, yet decisive when needed, ensuring strategic goals are met. Organized, creative, and able to balance multiple priorities under pressure, with excellent interpersonal skills that foster strong partnerships and team cohesion.
Saudi Arabia
Riyadh
Retail
Return on Investment, Customer Reviews, Technology Trends, Campaign Effectiveness, Retention Strategies, Strategic Relationships, P&L Management, Communications Strategy, Stakeholder Engagement, D2C, Financial Literacy, Marketing Transformation, Strategic Insights, E-Commerce Integration, Forecasting, Technological Innovation, B2C Marketing, Operations Management, Financial Metrics, From Conception to Completion
Experience

Head of Ecommerce
Riyadh, Saudi Arabia
- Led ecommerce strategy for a growing organic grocery platform, optimizing user experience and increasing online sales. - Designed and implemented new UX/UI for the SIMAT Organic App, improving navigation and engagement for iOS and Android users. - Managed product listings, digital marketing campaigns, and customer acquisition, significantly expanding the app's presence in Saudi Arabia. - Collaborated with cross-functional teams in logistics, procurement, and customer service for seamless store operations. - Spearheaded a successful back-to-school campaign promoting organic products as a year-long commitment. - Analyzed customer behavior and sales data to refine ecommerce strategies, leading to higher conversion rates and user engagement.

Marketing Director
Jeddah, Makkah, Saudi Arabia
- Partnered with the CFO to develop financial budgets and business plans, driving the company's branding and marketing initiatives. - Created and implemented comprehensive branding guidelines for four concept stores, enhancing brand visibility. - Devised digital marketing strategies, optimizing online presence and customer engagement. - Led retail marketing efforts, focusing on the flagship store in Jeddah, to boost sales and improve customer experience.

Director Of E commerce Marketing
JAWHARA ONLINE
Eastern Province, Eastern, Saudi Arabia
- Designed and maintained the company’s ecommerce website, optimizing site functionality and merchandising. - Redefined user experience, increasing online sales by 50%. - Developed marketing and communication strategies that led to a 30% growth in customer base. - Managed digital marketing efforts, including social media, SEO, and targeted digital ads, driving brand visibility and sales.

Director Of Retail Marketing
JAWHARAT HAJER
Eastern Province, Eastern, Saudi Arabia
- Successfully rebranded the store and online experience, introducing a new brand strategy. - Developed corporate branding standards and positioning messages to strengthen brand identity. - Executed marketing programs and events, generating qualified leads while diversifying product offerings. - Implemented cost-saving marketing protocols, reducing expenses and launching favorable pricing structures.

Director Of Retail Marketing
Riyadh, Saudi Arabia
- Developed and executed business strategies, achieving over $23 million in sales within the first year. - Led market research and analysis, identifying new opportunities to drive profitability and revenue growth. - Grew the customer base by 500% and increased revenue by 700%, managing a team of 16 professionals.

Group Marketing Director
umark group
Riyadh, KSA
- Led marketing strategies and managed a $10M advertising budget for the Group. - Achieved 25% budget savings and 40% sales growth by streamlining advertising efforts. - Rebranded and relaunched UMARK SPORT, improving market share by 15% and expanding the retail presence from 40 to 60 stores across Saudi Arabia.

Brand Marketing Director
BRANDING EVOLUTION
Beirut, Lebanon
- Developed marketing communications and branding projects, from research to implementation. - Supervised design and production teams, ensuring adherence to branding standards and delivering quality control. - Fostered business development opportunities, achieving marketing objectives and driving profitability.

Creative Designer
MOP printing press
Beirut, Lebanon
- Managed production and design staff, developing innovative creative projects while meeting customer needs and deadlines. - Increased productivity by 60% through training programs and workflow optimization. - Led continuous improvement initiatives to enhance quality and output across multiple facilities.

Production Manager
MOP printing press
Beirut, Lebanon
• Plan, organize and manage operations, including ordering materials and supplies, workflow management and timely production. • Boost productivity by 60% through direction, preparation and implementation of training programs and initiatives. • Monitor and support progress of plant production orders by managing shop capacity and loading functions at 3 facilities. • Manage continuous improvement initiatives to drive gains in quality, flow and output.
Charles Mouannes's Contact Information
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