Charles Fleece

Leading global business development for RapidDirect, a premier on-demand custom manufacturing provider. We deliver end-to-end solutions from rapid prototyping to full-scale production, assembly, and packaging. Powered by CNC machining, injection molding, sheet metal fabrication, 3D printing, and an intelligent AI platform with instant quoting and DfM analysis. Backed by extensive self-owned manufacturing facilities in Shenzhen and a strong supplier network, we serve aerospace, automotive, medical, robotics, electronics, and other innovation-driven industries with ISO-certified quality and speed.

RapidDirect is a leading provider of on-demand custom manufacturing solutions, delivering end-to-end services from rapid prototyping and design validation to low-volume production, full-scale New Product Introduction (NPI), and market-ready packaging. Leveraging advanced technologies including CNC machining, injection molding, sheet metal fabrication, and 3D printing, we empower innovators and enterprises across industries such as aerospace, automotive, medical devices, robotics, and electronics to bring ideas to reality with precision, speed, and scalability. Key Strengths: Robust Manufacturing Infrastructure — We operate expansive self-owned facilities totaling over 15,000 m² in Shenzhen, China, equipped with more than 265 advanced CNC machines (including 3-, 4-, and 5-axis milling and turning) alongside dedicated factories for sheet metal and injection molding. This is supported by a vetted network of over 100 suppliers, ensuring high-quality delivery and flexibility. AI-Driven Digital Platform — Our intuitive online platform features instant quoting in seconds, automated Design for Manufacturability (DfM) analysis, interactive feedback, team collaboration tools, technical drawing annotations, and seamless order management—streamlining the entire process from upload to delivery. Commitment to Quality — We hold certifications including ISO 9001:2015, ISO 13485:2016, ISO 14001, and IATF 16949, backed by rigorous inspections, material traceability, and compliance with standards like RoHS and REACH. At RapidDirect, we're redefining manufacturing through technology, expertise, and reliability—helping clients worldwide accelerate product development and achieve competitive advantages. Ongoing growth: Exciting developments to come!

Top-Performing Sales Leader: Consistently ranked as a top seller YoY 2nd Highest Quota in company for FY 2025 (200+ Sales Reps) Q1 - 119% Q2 - 200% Q3 - 109% + Exceeded Year Goal Q4 - 190% Strategic Revenue Driver: Spearheaded sales initiatives that expanded market share by millions. Team Leadership & Mentorship * Manufacturing Expertise * Data-Driven Decision Maker Special focus on Contract Manufacturers for prototype and production needs Protolabs (purchased HUBs & MyRapid) prototyping to production offering injection molding, CNC machining, 3D printing, and sheet metal fabrication services. Visit protolabs.com and hubs.com to learn more about how we can help with your next project. Expertise in leveraging advanced manufacturing technologies, including IoT, AI, and automation, to optimize production processes and deliver significant cost savings. Skilled in identifying market opportunities, executing data-driven strategies, and fostering long-term client partnerships. Adept at leading cross-functional teams to implement innovative solutions that align with business goals, enhance product quality, and drive profitability. Known for scaling operations and driving continuous improvement initiatives that boost operational efficiency and unlock growth potential. Passionate about transforming traditional manufacturing models into agile, technology-driven systems that capture market share and create competitive advantages.

2023 Q1 Award for Top Sales Performer in company and 219% of Quarterly Goal (60+ Sales Reps) 2022 Q4 Award for Top Sales Performer in company and 190% of Quarterly Goal (50+ Sales Reps) 2022 Q3 Award for Top Sales Performer in company and 189% of Quarterly Goal (50+ Sales Reps) 2022 Q2 Award for Top Sales Performer in the US and 129% of Quarterly Goal (50+ Sales Reps) Records in: Most closed deals in a month. Highest Monthly Sales. Highest Quarterly Sales. 2022: Most closed deals and highest conversion % in the company HUBS is an online platform for custom part manufacturing, providing access to a global network of manufacturing services, including CNC machining, 3D printing, injection molding, and sheet metal fabrication. Founded in Amsterdam in 2013, Hubs has since produced 10 million parts and was acquired by Protolabs in January 2021.

• 2020 Pacesetter Individual Award - honors individuals and who best exemplify the Customer Services values and deliver results that support the business objective. • 2020 Pacesetter Team Award - honors the team which best exemplify the Customer Services values and deliver results that support the business objective • Over-achieved for FY20 by generating 78.9 Million in Extended Support in North America (160% Growth) -Subject Matter Expert for Extended Support -Lead ES campaigns and outreach projects which directly resulted in record revenue growth -Educate and train Renewal Advisors on Extended Support and best practices which lead to process efficiencies and collaboration across multiple DRC teams -Manage escalations for the team during and after business hours -Ensure customer awareness and understanding of applicable elements of Oracle’s portfolio -PeopleSoft, Oracle E-Business Suite, JD Edwards EnterpriseOne, Siebel, Hyperion, Fusion, Sun Microsystems, E-Business Suite, and more. -Successful working in a team environment while completing DAS, GMA, ES Quoting, HW and SW cancels, review migrations, contract changes, CI Analytic Reports, Booking, Etc. Consistently Exceeds quota for Renewal Service Request completion on a weekly basis. Efficient in daily tasks for modifying contracts, Extended Support, Reinstatement, Migrations, Co-Terms, Etc.

Selling digital advertising for eleven different web properties and print magazine. Outreach owns and operates the world’s top two leading sites geared for their market audience. Strategically selling to clients to enhance the users experience while on our sites. Also: • Successfully run campaigns for new and existing clients managing strategies, tactics, profit margins of monthly and annually contracts • Maintains frequent contact with client for maximizing relationships and results • Collaborates with teams and monitors results for efficiency across the board • Increased multiple client budgets by more than 50% over previous years • Travel for trade shows and client visits • Hold organizational records in all categories of most calls in a day, week, month, talk time, new business contracts in a month and current year

Xcentric is a different kind of manufacturing company, providing quick-turn, low-cost molding & machining services for a wide variety of plastic & metal custom parts. No matter the industry, and no matter how complex the part, we deliver parts in as fast as 1-15 days Assisted with the design and engineering changes to molds to achieve the best working parts. Worked primarily in the Medical, Dental, and Automotive industries with clients ranging from small US companies to multi-billion dollar global corporations. Typical daily contacts with executive level and management teams (Senior Design Engineers, Project Managers, Purchasing, Presidents, and CEO's). Over a 4 years period, the company achieved 30% growth. • Generated business with over 80 new customers and successfully managed over 100 Molds and 100 CNC projects • Managed client relationships: quotes, sales, and growing existing customer relationships • Primary contact for each customer from start to finish specializing in Project/Account/Sales Manage, while building and growing customer relations • Worked daily with 3D CAD, Solidworks, Autodesk Moldflow, etc. • Specialized in helping companies create injection molded parts using best practices • Orchestrated and ran trade shows nationwide to prospect and gain new relationships

Specialized in Industrial, Professional, and Technical Accounts, managing Contract, Contract-to-Direct, and Direct Placements • Directly worked with Plant Managers and HR Managers on a daily basis • Maintained “high touch” with clients to surpass expectations while growing accounts • Generated 7 new Service Agreements in a quarter—the highest performance of any Account Manager. • Mentored and developed recruiters to assist them in hitting their daily/weekly/monthly goals • Averaged two client meetings a day; one new and one current • Placed over 30 employees in a manufacturing facility within two months of adding the account

• Doubled the number of Insurance companies • Executed all roles for the sales department Cold Calls, Meetings, Interviews, Quotes, Sell • Strategically closed on specific and key Marketing and Advertising strategies • Speaker / Presenter of the company on Trade Shows and Events • CRM - Connectwise

• Maintained, managed, and grew a relationship with clients in Canada and the US • Generated top sales in Meetings, Quotes, Work Orders, New Companies • Expanded customer base in all branches • Delegated jobs and meetings for Project Managers • CRM Salesforce

• Generated top sales in Meetings, Quotes, Work Orders, Sales, New Companies in US & Canada • Generated second largest account in the US • Managed OEM accounts, Tear I - II & III accounts • Managed US Sales Department while delegating Project Managers and Electricians

Produced sales collateral and created custom proposals for specific client objectives Conducted research and managed inventory for existing and potential clients Gathered TV clips and ratings for clients Managed gift packages and communication with winning contestants