Charles Dean
Field Services Engineer @ Synergy IT Inc
About
Professional Field Service Agent specializing in the technical side of business. Over several years experience as a remote Technician, providing 24/7 support to clients nationwide. Experience includes work in over 50 years in Customer Service. Windows Server, Team Leadership Electronics, Troubleshooting, Customer Service and more. Proven track record of delivering high levels of Management, problem resolution, and building strong customer and company relations for over several years
United States
Lawton Area
Information Technology & Services
Casino, Team Building, Casino Gaming, Operations Management, Gaming Industry, Customer Service, Online Gambling, Troubleshooting, Team Leadership, Process Improvement, Electronics, Field Service, Strategic Planning, Computer Hardware, Management, System Administration, Windows 7, Windows Server, Leadership, Hardware
Experience
Field Services Engineer
Synergy IT Inc
United States
Associate
Walmart
United States
Field Services Engineer
Barrister Global Services Network
Services Xerox, Lexmark and HP copiers in the SW Oklahoma area.
Field Service Technician
Curvature
Lawton, Oklahoma Area
Provides repair services for Xerox and Lexmark copiers and printers in the SW Oklahoma area. This area covers primarily rural SW Oklahoma and Ft Sill.
Field Service Supervisor
VGT
As the Southwest District Field Service Supervisor my duties include the direct supervision of 6 Field service technicians whom service approximately 1350 +/- electronic gaming machines (EGM's) which are installed in the ten (10) casinos with the SW District of Oklahoma. This area includes Anadarko, Verdon, Pocasset, Duncan, Elgin, Lawton, Walters and Devol Oklahoma.
Computer Service tech
Total Computer Solutions, Lawton OK
As a computer service technician I built, sold and serviced personal computers, and Windows servers for our customers in the Lawton Oklahoma area.
Computer Service Tech
Lawton Computer Center
As a computer service technician I built, sold and serviced personal computers, NOVEL and Windows servers for our customers in the Lawton Oklahoma area.
Sergeant First Class E7 (Division Avaition Logistics NCOIC)
US Army
1980-1982 67V20 OH-58 Observation Scout Helicopter Mechanic, Hunter Army Airfield, Savannah, Ga E4 - SGT E5 1982-1986 67V20F OH-58 Crew Chief - Phase Team Leader, Fliegerhorst Kaserne, Hanau, Germany E5 - E6 1986 Technical Inspectors Course Ft Eustis Va E6 1986 -1987 OH-58 Flight Platoon Sgt - OH-58 Technical Inspector, Ft Sill, Ok E6 1987 - 1988 OH-58/AH1/Uh-1 Technical Inspector, Camp Casey South Korea, 1Sgt CAMP LAGUARDIA, South Korea E6 - E6 Promotable 1988 Non-Commissioned Officer Advanced Course Ft Eustis Va E7 1988 -1992 OH-58/Uh-1 Technical Inspector - OH-58 Flight Platoon Sgt - Division Aviation, Logistics NCOIC Ft Carson, Co. E7
Tactical Field Wire Operations Specialest
US Army
Ft Sill, Oklahoma
1975-1978 31V20 Tactical Field Wire Operations Specialist, Ft. Sill, OK E1 - E4
Education
Central Texas College
Aviation/Airway Management and Operations
Charles Dean's Contact Information
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