Charles Adu-Gyamfi

I am an Operations and Support Specialist with Amazon Freight, bringing over four years of experience across Amazon Operations and Logistics. My background spans Fulfilment, Ship Dock, and Transportation operations, giving me a strong end-to-end understanding of supply chain execution in fast-paced environments. Previously, I served as an Area Manager (Temporary) and Ship Dock Operations Lead within Amazon’s European Beer, Wine & Spirits (BWS) specialty network, where I led outbound operations, ensured safety and quality compliance, and supported high-volume daily execution. These leadership roles strengthened my capabilities in stakeholder management, labor deployment, transport coordination, and operational problem-solving. I hold a Higher National Diploma in Pharmaceutical Sciences, which underpins my strong attention to quality standards, compliance, and risk management—skills I continue to apply in my current role supporting freight operations, process improvement, and customer delivery performance. I am passionate about continuous improvement, operational excellence, and enabling teams to perform at their best, while consistently delivering reliable outcomes for customers.