Chaojun Hai
Freight Forwarding Supervisor @ PetroChina International Iraq FZE Iraq Branch
China
Jinan
Oil & Energy
Maximo, Freight Forwarding, Customs Clearance, Project Management, Cross-Cultural Communication Skills, Logistics Management, Attention to Detail, SAP ERP, BPM, Supplier Management, Marketing, Sales Management, Customer Relationship Management (CRM), Agrochemicals, Pesticide, Procurement, Administration, Travel Management
Experience

Freight Forwarding Supervisor
Al-Basrah District
Overall responsibility for the Freight Forwarding and Customs Clearance Section within the Procurement Department, with key focuses including: Operations Management, Logistics Management, Commercial Contracting, Managing teams and individuals etc. 1. Evaluating and managing the daily operations and performance of freight forwarders. Proposing and implementing action plans to enhance quality and efficiency to minimize delays. 2. Managing global transportation and Iraq-section customs clearance for critical materials (e.g., OCTG, Power unit sets, skids equipment, wellhead equipment, workover rigs, etc). 3. Overseeing freight forwarding contracts, tender processes, and technical bid evaluations. 4. Developing and optimizing work processes and institutional frameworks. 5. Reviewing, approving and controlling operational expenditures.

Iraq Projects Head
Al-Karkh District, Baghdad Governorate, Iraq
During my tenure as Iraq Project Manager, I grew In-country sales from $200K to $3.8 million in 18 months, with a great surge in profit margin. I deepened market penetration in Iraq, boosted local brand recognition, and completed research in neighboring markets like Syria. I independently handled over 200 MENA client receptions at Turkey’s GrowTech Exhibition, led Iraqi Ministry of Agriculture officials’ China visit (accompanying throughout to lay cooperative groundwork), and earned the company’s "2024 Excellent Employee" award. Core Responsibilities including identifying Scope and Influenceof Procurement & Supply, Defining clients Business Need, Managing Contractual & Supply Chain risk, Commercial Negotiations, Catergory Management, Project and Change Management etc. 1. Agrochemical Sales & Channel Management Built B2B channels across 8 Iraqi provinces, visited 30+ key clients, led negotiations, drafted contracts, and managed full-cycle collections (0% bad debt). Established customer stratification (e.g., strategic/potential clients) and boosted loyalty via customized services (key client repurchase rate >80%). Developed category strategies for herbicides, insecticides, fungicides, biostimulants, and biological pesticides, aligning with product registration. Oversaw logistics/delivery (FOB, CIF, DDP terms) with 95%+ on-time delivery and <3% complaint rate. 2. Agrochemical Registration & Policy Coordination Organized Iraqi agriculture officials’ China inspection, coordinated factory audits/technical exchanges, and accelerated registration/certification. Guided high-potential product selection via market research (e.g., crops, herb/pest/target patterns), prioritizing 5 products for registration. Implemented regular registration progress tracking, achieving a 1.5-year registration cycle—over 80% faster than peer companies.

Iraq Logistics Lead
Basra, Al-Basra Governorate, Iraq
Comprehensive supply chain & on-site logistics management work experience in Iraqi oilfields. 1. Iraqi Majnoon / Halfaya Oilfields 4 infrastructure projects material supply chain management: Drafted and supervised the implementation of material procurement procedure. Participated in contract negotiations with subcontractors as Chinese-English-Arabic translator. Assisted PM in agreeing on key contract terms (SOW, unit price) with subcontractors to secure favorable results for company; Conducted local suppliers selection, compliance & qualification review, performance analysis and relationship maintenance with qualified suppliers. Assisted in new market development (Iraqi non-oil projects, Mongolian market investigation). Optimized procurement environment and enhance social relations (organize donations activities to local community). 2. Customs clearance and transportation for Iraqi oilfields projects: Supervised material shipments, customs clearance and in-land transportation for 4 Iraqi oilfields infrastructure projects, handling 74 shipments (1800 RT). Organized export shipping documents preparation (English-Arabic translation/proofreading), factory inspections and shipment booking management. Managed Iraqi oilfields levy exemption applications, customs clearance, to-door delivery planning and LEW approval tracking. Handled special operations (permanent import of Out of Gauge goods like large chillers, temporary import of construction machinery and conversion to permanent). Managed freight forwarding contracts, work orders, suppliers' offers evaluation, cost control, along with daily operations supervision and performance review. 3. Administration and team management: Recruited non-engineering personnel (interviews, onboarding, performance appraisal). Managed visas/security clearances/work permits for over 1,200 employees (issuance, renewal, cancellation), personnel files, company seals and authorization. Organized travel/mobilization for over 500 employees.
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