chante bethel

Support clinic operations by direct involvement with the physician(s) and nurse(s) of a respective department. Daily duties include heavy phones, triaging calls, scheduling appointments, scheduling diagnostic testing and/or surgical procedures, obtaining referral/authorizations, maintaining physician calendar, travel coordination and record keeping for travel expenses, transcribe dictated correspondence, perform patient registration function when needed, train front and backend staff on new systems and procedures, and other administrative duties.

Assist the Director with daily operations and supervision of the day-to-day workflow of 40 employees for a high paced insurance verification unit which financially cleared appointments for the entire UM School of Medicine. Train, counsel and provide support to the staff. Recruit, screen and select applicants. Assist in the preparation of policies and procedures. Implement and evaluate strategies to improve performance including developing a plan of action to address various job functions. Assure that customer service is being rendered to all patients at all times. Knowledge of insurance billing and verification of groups such as HMO, PPO, POS etc. Attend meetings and take minutes. Monitor time cards via Kronos. Serve as a liaison for UMHC, Bascom Palmer as well as the medical satellite practices. Coordinate activities such as. Utilize management reports for the department to assess performance of entire team. Attend monthly Business Forums to stay informed of any contractual changes and or updates.

Supervise the day-to-day workflow of six employees for a high paced office of thirteen Doctors, two physician assistants, three nurse practioniers and an ultrasound technician. Train, counsel and provide support to the staff. Assist in the preparation of policies and procedures manuals. Assure smooth patient check-in flow, implement and promote excellent customer service to patients as well as making sure correct support is being provided to the physicians. Order lunch for the doctors on a daily basis as well as for meetings. Charge payment and data entry. Heavy phones, order supplies, schedule appointments, scan documents for electronic medical records. Insurance verification via internet or by phone. Obtain and enter referrals. Balance out front desk monies collected on a daily basis. Collect and bill patients with delinquent or past due accounts.

Support the daily operations of medical student activities. Respond to hundreds of inquiries via phone, email and regular mail in a timely manner. Process applications for medical student rotations. Prepare policies and procedures. Organize and conduct monthly medical student orientation and Epic system training. Prepare and maintain monthly medical student schedules for all supporting departments. Schedule, organize and coordinate meetings for the Chief Medical Operating Officer of CCF. Work with the State of Florida Independent Commissioners Office to assure that the State of Florida Medical Board approves foreign medical schools. Work closely with hospital education staff to assure compliance with hospital JACHO guidelines and other administrative duties.

Activities and Societies: Delta Epsilon Iota