Chantana Kasaemakravipas

Senior Sales Engineer / Project & Service Engineer @ MULTIVAC Group

About

MULTIVAC (Thailand) Co., Ltd.Mar 2024 – Jan 2026 Senior Sales Engineer / Project & Service EngineerProducts: Bakery and Packaging Machinery (Fritsch Line)Products: Dough, bun, croissant, bread, pie, pizza, donut Travel & Regional Exposure:•      Thailand (Bangkok, Southern Thailand)  |  Taiwan  |  Malaysia  |  Germany (Frankfurt, Kitzingen)   — Typical travel duration: ~1 week per location_____________________________________________________MT Food Systems Co., Ltd.Aug 2022 – Mar 2024Sales & Service Engineer_____________________________________________________Yaskawa Electric (Thailand) Co., Ltd.Jan 2019 – Jul 2022Robot System Engineer / Technical Engineer_____________________________________________________ Thai Starlite Manufacturing Co., Ltd.Aug 2016 – Dec 2017Design Engineer_____________________________________________________Professional Summary•      Mechanical Engineer with 8+ years of hands-on experience in industrial automation, food processing machinery, and technical customer support — specializing in spare parts identification, machine modernization, and lifecycle extension for installed base equipment.•      Experienced in identifying and sourcing replacement and alternative parts for legacy equipment, coordinating with COCs and ESCs, and defining cost-effective solutions for obsolete components to maintain customer uptime.•      Proven track record delivering modernization and upgrade projects end-to-end: CAD-based layout reviews, BOM preparation, component research, and technical documentation maintenance aligned with German engineering standards. •      Effective communicator with customer-facing experience across SEA, Taiwan, Malaysia, and Germany — comfortable supporting Area Sales Managers in customer negotiations and presenting technical solutions on-site. _____________________________________________________Core CompetenciesSpare Parts ID, Sourcing & Obsolescence SolutionsMachine Modernization & Upgrade Projects (CAD / BOM)PLC Software Support — Legacy EquipmentTechnical Documentation & BOM MaintenanceModernization Quotations — Sales Manager SupportMachine Installation, Commissioning & FAT/SATCustomer On-site Support & COC/ESC CoordinationCRM: SAP C4C  |  MS Excel  |  CAD / BOM ToolsMultinational Team Coordination (Germany / APAC)_____________________________________________________LanguagesThai — NativeEnglish — TOEIC 670 (Working Proficiency)

Country

Thailand

City

Bangkok Metropolitan Area

Industry

Food Production

Skill

Commercial Proposals, Customer Service, Pre/Post Sales Engineers, Technical Support, Technical Services, Processing Equipment, Pivotal CRM, Mastercam, Post-Sales Support, CAD/CAM Software, Consultation, Production Design, Operations Integration, System Performance, Technical Requirements, Solution Delivery, Production Layout, Multiple Projects Simultaneously, TOEIC, Technology Enabled Business Transformation

Experience

Senior Sales Engineer / Project & Service Engineer

MULTIVAC Group

2024-3 - 2026-1 · 1 yr 11 mos

Bangkok City, Thailand

Salesperson

FRITSCH Bakery Technologies

2024-3 - 2026-1 · 1 yr 11 mos

Bangkok City, Thailand

Senior Sales Engineer

MULTIVAC (Thailand) Co., Ltd.

2024-3 - 2026-1 · 1 yr 11 mos

Performed machine selection and capacity engineering for bakery production lines (1–3 ton/hr; 9,000–15,000 pcs/hr); commissioned Multiflex M line to 3,600 pcs/hr throughput. Coordinated installation, commissioning, FAT/SAT, and post-installation technical support with German HQ engineering teams in Frankfurt and Kitzingen. Supported machine modernisation and retrofit projects for existing installed base; delivered technical training for internal sales and engineering teams on Fritsch equipment. Managed 5–8 concurrent projects per year at 8–12M THB per project; consistently met 10M THB annual sales KPI through end-to-end project ownership. Led cross-functional project teams across Thailand, Malaysia, Taiwan, and Germany; supported technical demonstration and customer engagement at major industry exhibitions including ProPak Asia and THAIFEX – Anuga Asia. Translated customer production requirements into technical proposals and machine configurations; prepared quotations and bidding documents using SAP C4C and MS Excel. Engaged customers at engineering level to identify process gaps, recommend solutions, and align technical scope with commercial terms from initial consultation through project close.

Sales & Service Engineer

MT Food Systems Co.,Ltd.

2022-8 - 2024-3 · 1 yr 8 mos

Thailand

Sales Service Engineer

MT Food Systems Co., Ltd.

2022-8 - 2024-3 · 1 yr 8 mos

Performed capacity calculations, production simulations, and system layout design for food processing and packaging equipment projects. Executed installation, commissioning, testing, and technical troubleshooting at customer sites in Thailand, Malaysia, and Taiwan. Managed complete project lifecycle from kickoff through delivery: coordinated production teams, engineering teams, and customer stakeholders across all phases. Conducted root-cause analysis and post-installation technical support; improved equipment uptime and resolved customer complaints through structured problem-solving. Developed new customer relationships through technical site visits and application consultation aligned with customer manufacturing processes. Prepared quotations, bidding specifications, technical proposals, and cost estimations; supported pre-sales engineering to match solutions with customer requirements.

Software Engineer

Yaskawa Electric (Thailand) Co., Ltd.

2019-1 - 2022-7 · 3 yrs 7 mos

Bangkok City, Thailand

Robot system Engineer at Yaskawa Electric (Thailand) Co., Ltd.

Yaskawa Electric (Thailand) Co., Ltd.

2019-1 - 2022-7 · 3 yrs 7 mos

Bangkok City, Thailand

Design Engineer

Thai Starlite Manufacturing Co., Ltd.

2016-8 - 2017-12 · 1 yr 5 mos

Designed automotive components and injection moulds (Mazda 3 Axela) using SolidWorks, CATIA, and UG NX; conducted manufacturability analysis, tooling design, and moulding trials. Supported customer documentation, design validation, and production troubleshooting to ensure part quality and process stability.