Chanitnan .R

- Worked with cross-functional teams to create customized solutions, boosting revenue. - Managed key business partner relationships to increase market reach and sales. - Assisted customers with orders, offering product info and advice tailored to their needs. - Delivered top-notch service, meeting department targets for Sales, Quality, and Productivity.

• Supported daily operations for sales team, joined client meetings, and ensured SLA compliance. • Identified blockers, followed up on internal approvals, and generated daily SAP reports. • Prepared monthly summaries to address recurring issues and improve future workflows. • Utilized Salesforce, SAP, and ESAS to track progress and streamline operations.

- Developed strong partnerships with clients. - Introduced new sales methods to acquire SMB clients. - Managed existing customer accounts, maintained relationships, and acquired new clients through a new initiative targeting SMBs and consumers.

• Support customer on day-to-day issue with product • Trouble shoot and provide solution to customer on product. • Prepare and summarize report based on customer feedback

• Present, promote and sell products/services using solid arguments to existing and prospective customers. • Perform cost-¬benefit and needs analysis of existing/potential customers to meet their needs. • Establish, develop and maintain positive business and customer relationships. • Reach potential customers through cold calling. • Expedite the resolution of customer problems and complaints to maximize satisfaction. • Achieve agreed upon sales targets and outcomes within schedule. • Coordinate sales effort with team members and other departments • Analyze the territory/market’s potential, track sales and status reports. • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. • Keep abreast of best practices and promotional trends. • Continuously improve through feedback

• Carry out all day-to-day Front Office operations associated with the guests. • Manage the petty cash and the sale. • Assist the Guest efficiently, courteously and professionally in all Front Office Duties, as per internal procedures. • Perform any other duties that may be assigned from time to time by supervisors in both properties • Ensure that all guests are completely satisfied and all interactions with them are handled in a very professional manner right up to the payment of the bill

•Ensure that all guests who stay at the hotel are completely satisfied and all interactions with them are handled in a very professional manner right up to the payment of the bill. •Carry out all day-to-day Front Office operations associated with the guests. •Manage the hotel petty cash and the sale of rooms in the hotel •Assist the Guest efficiently, courteously and professionally in all Front Office Duties, as per internal procedures. •Perform any other duties that may be assigned from time to time by supervisors in both properties