Chance Browning, MBA, PMP, PMI-ACP, LSS Master Black Belt

Functions: - Present on Professional Services performance and strategy to ELT on established intervals Partner with ELT to develop, implement, and execute Professional Services Strategy - Collaborate with other departments and teams to deploy new products/services - Analyze teams' productivity and take steps to improve operational maturity and client experience - Communicate Integris and departmental strategy to respective managements teams and staff - Develop a culture of excellence Accomplishments: - Led a team of 50 ICs, including directors, managers, PMs, and various levels of engineers - Exceeded revenue budget by more than 20% - Reduced professional services COGs by 15% - Increased professional services margins from 38% to 55% - Contributed to the integration of multiple entities into the business - Developed and executed strategy to overhaul department and all related processes in 2024 - Designed and implemented customer facing PMO - Designed and implemented internal PMO - Designed and implemented skills pods organizational structure - Oversaw initiatives to standardize all project offerings, deployment guides, SOWs, and PPM templates - Oversaw deployment of new PPM - Led the team from initiation to closing across over 2,000 projects annually

The PMO Manager is responsible for the strategic and tactical management of CalTech’s project team. They will bear ultimate responsibility for ensuring the project team meets department goals for budget, overall project efficiency, customer satisfaction, and any related SLAs. Functions: - Budget/accounting responsibility for the project team (P&L) - Oversee and direct all aspects of CalTech’s project delivery. - Work with CalTech’s training manager to align training to most current standards. - Maintain Customer Satisfaction and SLAs in line with Service Delivery/Project Team strategies. - Work with Marketing to develop effective communication around projects, end of life notices, and new additions to CalTech’s Business Architecture. - Assist COO with completion of required audits from regulators and third parties. - Hold regularly scheduled department meetings. - Develop, document, and improve processes and strategy around project delivery. - Highly experienced in portfolio/program/project management Accomplishments - Manage a team of 19 engineers and project managers - Scaled department through creation of multiple new positions - Developed roles and responsibilities, job description, pay plans, and career path for multiple new positions - Responsible for department strategy and performance of team - Produce over $12M in annual revenue across over 2000 projects - Developed PMO/department from ground up - Established KPIs and reporting standards - Developed project engineer and project manager training regimens - Decreased and sustained project timeline by 35% from initiation to closing - Increased and sustained annual revenue by over 69% since 2018 - Increased and sustained out of scope identification and invoicing by 55% - Exceeded annual revenue, GM, and production goals year over year - Increased and sustained project revenue by over 500%

Accomplishments: • Managed $1,850,000 in project revenue from Initiation to Closing in 2018 • Exceeded project revenue goals by 300% • Exceeded project efficiency goals by 8% • Managed over 170 projects in 2018 • Developed and improved workflows and processes for project team

Accomplishments: - Managed $450,000 in project revenue from Initiation to Closing in 2017. - Managed $948,000 in monthly recurring account revenue in 2017. - Exceeded sales goals by 200% - Exceeded project revenue goals by 200% - Exceeded project efficiency goals by 12% Duties: - Manage assigned customer base fulfilling contractual obligations and providing exceptional service. - Develop and expand relationships within assigned customer accounts. - Identify additional opportunities to cross-sell CalTech services within assigned existing accounts. Responsible for managing opportunities and keeping pipeline updated in ConnectWise. - Research products for proposals to identify best hardware and software for each client’s needs. - Monitor Key Performance Indicators for all assigned clients. - Manage all projects effectively in order for efficiency levels to be in line with CalTech’s overall strategy while coordinating the efforts of the engineers and technicians on your account teams. - Work closely with vendors and partners to stay updated on current products and promotions. - Develop relationships with and manage new customers

Duties: - Manage assigned customer base fulfilling contractual obligations and providing exceptional service. - Develop and expand relationships within assigned customer accounts. - Identify additional opportunities to cross-sell CalTech services within assigned existing accounts. Responsible for managing opportunities and keeping pipeline updated in ConnectWise. - Research products for proposals to identify best hardware and software for each client’s needs. - Monitor Key Performance Indicators for all assigned clients. - Manage all projects effectively in order for efficiency levels to be in line with CalTech’s overall strategy while coordinating the efforts of the engineers and technicians on your account teams. - Work closely with vendors and partners to stay updated on current products and promotions.

Intelligent InSites offers a real-time operational intelligence platform which provides a wide range of solutions for any healthcare system, from asset management to patient workflow, environmental monitoring to infection control. Duties: -Performed on site testing of use cases for software -Create hardware wiki and technical data sheets for internal use -Provide technical know-how for hardware from many vendors (AeroScout, CenTrak, RFCode, Sonitor, etc.) -Create and documented process improvements -Manage the technical solution design coordination for interfaces between company’s software and partner hardware solutions -Coordinate with company RTLS hardware partners on project proposals and customer implementations -Provide and manage system layouts for hardware and software -Assist in software use case formulation and implementation -Coordinate system integrations between software platform and third party solutions -Assist in software configurations for the InSites software solution -Work with Intelligent InSites software to provide customized solutions when required -Assist implementation team on project startups -Provide excellent technical service, troubleshooting, and hands on support related to new projects and existing installations -Ensure project documents are complete, current, and stored appropriately -Contributed to projects through software configuration for clients and developing product use cases -Contributed to projects through project coordination/management and product demonstration -Created new site survey process, resulting in 50% reduction of time on site/$15,000+ worth of future monthly cost benefits -Surveyed over 30 Million square feet of hospitals for workflow processes -Provided 9000 hours of project support on over 32 large, complex, multi-million dollar ($160M+ total value) projects from Initiation to Closing

A Non Commissioned Officer is a working supervisor. My responsibilities include maintaining accountability of 22 Marines, and also ensuring the efficiency of section and the quality of the repairs on the gear. In addition, I am a Marin Corps Martial Arts black belt instructor. Furthermore, I am assistant to the education officer of my company. I have extensive training in Intelligience Collections and Analysis, electronic theory and practice, corrections, management, computers, and networking.

Martial Arts Instructors in the Marine Corps undergo a rigorous training schedule to attain the title of instructor. The black belt level is the highest that can be attained as an instructor. The next highest level is an instructor trainer. My duties include training Marines in martial arts skills relative to war and combat. Additionally, I am responsible for mentoring many Marines on a variety of subjects ranging from finances and respect to professionalism and suicide prevention.

Responsible for conducting intermediate to advanced level maintenance on all types of challenging ground electronics systems, to include fiber optics, computers, printers, tactical radios, tactical telephones, and switchboards. As a Non-Commissioned officer, managed maintenance operations and multi-million dollar projects. Directly responsible for the repair of over $65 million in Marine Corps equipment • Conducted over 600 hours of training for Marines in various areas, to include technical duties and Marine Corps Martial Arts • Advanced electronics training on many different systems. Expert knowledge of electronic schematics. Over 10,000 hours of electronics maintenance and design • Section Chief of 23 Marines. Performed maintenance on, and developed a mastery of, thousands of tactical radio systems (VIC-2, Harris), GETAC and Panasonic Toughbooks, fiber-optic cables, power supplies (Xantrex), and other communication equipment • Extensive knowledge of logistics, to include the negotiation and acquisition of parts • Oversaw Retrograde Project of over $1 million in gear and parts while operating in Afghanistan • Managed a platoon of over 30 Marines, conducting monthly coaching/mentoring • Out of 28,000 Marines, recognized for superior performance as Marine of the Year, Marine of the Quarter and Non-Commissioned Officer of the Quarter for 1st Marine Logistics Group • Presented with multiple distinguished awards by Montford Point Marine Association, Marine Corps Board of Governors, and Pioneer Services • Chosen out of 202,000 Marines to write and confirm the technical manual for the Oracle driven GCSS Marine Corps Deployed Case (a system for tracking maintenance operations while deployed) • Participated in Company Level Intelligence Cell collecting and analyzing intelligence, while also designing, briefing and implementing missions