Chanatip Panngam
Electrical Engineer @ The Provincial Electricity Authority
Thailand
Bangkok
Consumer Services
Engineering, Power Engineering, Electrical Industry, Electrical Products, Service Engineering, Training, Presales, Software Development, Hardware Support, Ocpp, Technical Support, After-Sales, English, Customer Service Representatives, Technical Requirements Gathering, System Configuration, Technical Requirements, Product Service, Creative Problem Solving, Communication
Experience

Aftersales and training
Thailand
- Designed and delivered comprehensive technical training on inverter installation, operation, and maintenance for customers (onsite & online). - Developed training materials such as manuals, presentations, and instructional videos. - Led hands-on workshops and assessed participant competency through evaluations and feedback. - Provided technical support including preventive, corrective, and emergency maintenance for solar PV systems. - Performed onsite installation, troubleshooting, root cause analysis, and repairs. - Created detailed technical reports and ensured proper documentation for clients. - Attended conferences and B2B meetings to evaluate emerging solar PV technologies. - Managed spare parts inventory and tracked movement records. - Submitted daily service reports and provided continuous technical guidance to customers.

Hardware Product & Solution Dept.
Bangkok, Bangkok City, Thailand
- Expert in Electric Vehicle (EV) charging stations, ensuring seamless system functionality. - Skilled in troubleshooting and repairing technical issues to maintain optimal system performance. Conducts preventive maintenance for inverters and charging devices to minimize downtime. Provides high-level customer support, offering guidance on system usage and maintenance. Proficient in diagnosing faults, troubleshooting hardware/software issues, and performing system upgrades. - Delivers end-user training to ensure efficient use of technology. - Maintains detailed documentation of operations and services for reference and reporting. System design and technical agreements.

Customer Service Department
Thailand
- Expert in the installation of PV inverters, Energy Storage Systems (ESS), and Electric Vehicle (EV) charging stations, ensuring seamless system functionality. - Skilled in troubleshooting and repairing technical issues to maintain optimal system performance. - Conducts preventive maintenance for inverters and charging devices to minimize downtime. - Provides high-level customer support, offering guidance on system usage and maintenance. - Proficient in diagnosing faults, troubleshooting hardware/software issues, and performing system upgrades. - Delivers end-user training to ensure efficient use of technology. - Maintains detailed documentation of operations and services for reference and reporting. - System design and technical agreements.

Service Engineer
Bangkok, Bangkok City, Thailand
Since Growatt New Energy Thailand is in a partnership with Atess Technology, I’m obliged to have solid knowledge and work on all products from both of the companies. Some of the products/projects that I serve is under Atess Technology company name.

Automotive Engineer
Mitsubishi electric thai auto part
Thailand
The factory I oversee assembles DC motors for use in automobiles. my responsibilities include: - Preparing maintenance reports for machinery - Sourcing spare parts for machinery - Maintaining machinery - Designing machine parts - Developing machinery to improve production efficiency and reduce work time
Chanatip Panngam's Contact Information
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